Summary
Overview
Work History
Education
Skills
Military Career
Clearance
Timeline
CustomerServiceRepresentative

MARIA LANCASTER

Woodstock,MD

Summary

Personnel Security Specialist with a vigilant nature and 20+ years of experience in security-related roles. A dedicated and hardworking US Air Force veteran looking to become an integral part of a diverse team while engaged in protecting critical assets by utilizing comprehensive program security knowledge and understanding of government security programs, processes and requirements.


Overview

19
19
years of professional experience

Work History

Business Process Specialist

Booz Allen Hamilton
09.2023 - Current
  • Streamlined business processes by identifying inefficiencies and implementing targeted solutions.
  • Enhanced workflow efficiency for increased productivity and cost savings through process optimization.
  • Reduced operational costs with thorough analysis of existing processes and recommending necessary improvements.
  • Collaborated with cross-functional teams to develop and implement new business process strategies.
  • Facilitated training sessions on new procedures, fostering a culture of collaboration and knowledge sharing among team members.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.

Personnel Security Manager

Booz Allen Hamilton
03.2005 - 08.2023
  • Process and review Personnel Security clearances and maintain all security documentation, files and clearance and suitability roster in accordance with government requirements.
  • Collected and reviewed investigation request documentation for accuracy and completeness and processes e-QIP packets for contractor employees.
  • Point of contact for polygraph scheduling for client's security processing for Central Maryland Division
  • Supervised and provided day-to-day support to security staff, issuing guidance on management of security situations as they arose.
  • Responded swiftly to security incidents and effectively resolved security issues.
  • Managed security policies and procedures to promote safety and security of personnel and assets.
  • Supervised team of 4 security personnel.

Education

Personnel Specialist Certification - Personnel/Human Resources

Unites States Air Force Technical Training School
Kessler Air Force Base

Skills

  • Strong working knowledge of DoD and various IC clearance processing procedures and experienced using various databases
  • Ability to exercise utmost discretion in handling of personally Identifiable Information (PII)
  • Knowledge of ICD 704
  • Investigation Support
  • File and Records Management
  • Government Security Clearance
  • Security Screening
  • Complex Problem-Solving
  • Staff Management
  • Program Management
  • Scheduling and Coordinating

Military Career

1999-2003 US Air Force Active Duty Veteran W/ National Defense Service Medal and Air Force Commendation Medal

2003-2005 US Air Force National Guard Veteran

Clearance

Top Secret SCI w/Polygraph

Timeline

Business Process Specialist

Booz Allen Hamilton
09.2023 - Current

Personnel Security Manager

Booz Allen Hamilton
03.2005 - 08.2023

Personnel Specialist Certification - Personnel/Human Resources

Unites States Air Force Technical Training School
MARIA LANCASTER