Maria Latwaitis
Holbrook,New York
Summary
Dynamic professional with a proven track record at Think Happy Vacations, enhancing client satisfaction through customized travel itineraries and exceptional relationship management. Leveraged travel industry expertise and interpersonal communications to negotiate competitive rates and resolve issues swiftly. Excelled in fast-paced environments, demonstrating a unique blend of itinerary planning and empathetic client relations.
Overview
18
18
years of professional experience
Work History
Travel Agent Manager
Think Happy Vacations
11.2018 - Current
- Coordinated travel itineraries by researching destinations and accommodations.
- Provided personalized travel recommendations by understanding client preferences.
- Negotiated contracts with suppliers for securing competitive rates.
- Generated travel documents to facilitate smooth client journeys.
- Researched travel trends for staying updated on popular destinations.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
Stay at Home Mom
My Children
05.2010 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Classroom Teacher
Connetquot School District
09.2006 - 04.2010
- Created a safe and inclusive atmosphere to support social-emotional development for all learners.
- Developed individualized learning strategies for students to enhance academic performance.
- Mentored new teachers by sharing best practices and providing constructive feedback for professional growth.
- Utilized technology to create dynamic learning experiences, preparing students for digital world.
- Implemented differentiated instruction strategies, ensuring all students were able to access the curriculum and make progress in their learning.
Education
Master of Arts - Education
Dowling College
Oakdale, New York01-2008
Skills
- Itinerary planning
- Travel industry expertise
- High volume environments
- Travel research
- Social media
- Hotel accommodations
- Relationship management
- Travel arrangements
- Administrative tasks
- Client relations
- Interpersonal communications
- Client relationship building
Languages
Italian
Native or Bilingual
Timeline
Travel Agent Manager
Think Happy Vacations
11.2018 - Current
Stay at Home Mom
My Children
05.2010 - Current
Classroom Teacher
Connetquot School District
09.2006 - 04.2010
Master of Arts - Education
Dowling College
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