Maria Lindsey
6615 Atwood St Apt 2 District Heights,MD
Summary
Adept at multitasking and customer service, I significantly enhanced team efficiency and reduced wait times at Howard University Hospital. My proactive approach in menu development and staff training at Sleep Inn Hotel showcases my strong work ethic and attention to detail, ensuring compliance with health standards and elevating guest satisfaction. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
14
14
years of professional experience
Work History
Food Service Worker
Howard University Hospital
03.2014 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Set up and broke down food service lines quickly to maintain service flow.
- Reduced food preparation times by organizing workstations effectively.
- Assisted in menu development to cater to wider variety of dietary preferences.
- Enhanced team efficiency with streamlined food preparation processes.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
Food and Beverage Manager
Sleep Inn Hotel
05.2010 - 03.2014
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Resolved customer complaints involving food or beverage quality and service.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Maintained highest standards for beverage quality and service.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
- Oversaw the hiring process for new employees, selecting top talent to join our team.
- Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Education
High School Diploma -
Suitland High School
Suitland, MD05-1994
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Attention to Detail
- Safe Food Handling
- Special Dietary Needs Understanding
- Hospital standards
- Work station setup
Timeline
Food Service Worker
Howard University Hospital
03.2014 - Current
Food and Beverage Manager
Sleep Inn Hotel
05.2010 - 03.2014
High School Diploma -
Suitland High School
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