Open To Work
Maria Lisena
HAWTHORNE,NY
Summary
Detail-oriented professional with extensive experience in customer service and finance, complemented by specialized training in Medical Billing and Coding. Proficient in ICD coding, insurance claims processing, and revenue cycle management, demonstrating a comprehensive understanding of healthcare billing operations. Highly skilled in Microsoft Office, data entry, and documentation, ensuring precision and efficiency in all administrative tasks. Prepared to leverage strong analytical skills and meticulous attention to detail in a remote Medical Billing role to enhance operational accuracy and support seamless healthcare billing processes.
Overview
2018
2018
years of professional experience
Work History
Associate Teller
Chase Bank
2018 - 2019
- Processed deposits, withdrawals, and transactions with high accuracy to support financial record integrity. Provided professional customer service and account support to assist clients effectively. Followed banking policies and compliance procedures to maintain operational standards.
Head Teller
TD Bank
04.2015 - 01.2018
- Supervised daily operations of teller line, ensuring compliance with bank policies and procedures.
- Trained and mentored new tellers on systems and customer service best practices.
- Managed cash handling processes, including vault reconciliation and transaction accuracy.
- Enhanced customer experience by resolving issues and providing tailored financial solutions.
- Implemented process improvements to streamline transactions and reduce wait times.
- Collaborated with management to develop team goals and performance metrics.
- Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
Education
Bachelor of Science - Legal Studies
05-2009
- Dean's List 2009
Master of Science - Legal Studies
05-2009
- Dean's List 2009
Associate of Science - Criminal Justice
05-2006
Skills
- Introductory knowledge of medical billing
- Microsoft Office proficiency (Word, Excel, Outlook)
- High-quality client service
- Reliable commitment to tasks
- Excellent time management skills
- Cash handling and management
- Transaction processing accuracy
- Proficient in ICD-10 classification
- CMS-1500 form completion
- Patient account management
- Claim submission
- Diagnostic coding
- CPT coding
- Medical billing procedures
- Medical terminology
Career Break
Stay-at-Home Parent 2020- Present
- Managed full-time household operations, including scheduling, budgeting, and logistics
- Developed strong multitasking, problem-solving, and time management skills
- Coordinated daily activities, appointments, and educational support for children
- Completed Medical Billing and Coding certification
Languages
Italian
Native or Bilingual
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeSalary Range
$28000/yr - $80000/yrTimeline
Head Teller - TD Bank
04.2015 - 01.2018
Associate Teller - Chase Bank
2018 - 2019
St. John's University - Bachelor of Science, Legal Studies
St. John's University - Master of Science, Legal Studies
Nassau Community College - Associate of Science, Criminal Justice