Maria Llanas
Lufkin,Tx
Summary
Creative Floral Assistant with experience in crafting intricate floral arrangements to meet client expectations. Familiarity with a broad range of flowers and plants, and possess strong knowledge of design principles and color theory. Strengths include efficient time management, outstanding customer service skills, and the ability to work well under pressure. Demonstrated impact through consistent positive customer feedback on custom designs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HEB Floral Assistant
HEB
02.2024 - Current
- Appropriately instructed and taught how to make floral bouquet arrangements
- Applies fundamental understanding of order placement, processing, and customer satisfaction by adequately responding to individual preferences and concerns.
- Maintaining flourishing floral and greenery by employing proper care techniques
- Demonstrated proficiency in prioritizing tasks and successfully accomplishing objectives within demanding time frames
- Formulated new ideas through the integration of personal creativity into project planning
- Assisted customers with selecting and purchasing flowers for special occasions.
- Processed customer orders accurately and efficiently.
HEB Cashier
HEB
08.2023 - Current
- Expert in executing merchandise transactions competently while efficiently managing the cash register and till
- Has exceptional customer service conversation skills and assistance
- Maintained high level of accuracy while processing transactions within tight timelines
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
HEB Bagger
HEB
04.2023 - 08.2023
- Capable of lifting weights up to 50 pounds
- Bagged groceries for customers quickly and accurately.
- Stacked items in bags to maximize space and prevent breakage.
- Provided excellent customer service by answering questions about products and services.
- Offered assistance to elderly or disabled patrons who needed help carrying bags out of the store.
Crumbl Baker
Crumbl
01.2023 - 03.2023
- Developed proficiency in following store recipes to produce delicious cookies
- Contributed to efficient and friendly customer service by working on the register
- Supported cookie packaging operations by aiding the production team
- Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
- Measured out ingredients accurately to ensure consistent product quality.
- Operated ovens and other equipment to bake products according to established recipes.
- Followed food safety guidelines while preparing all food items.
- Rotated stock as needed to keep freshness intact.
Personal Assistant
09.2021 - 08.2022
- Can keep track of and record financial data
- Knows how to stay organized and develop work schedules
- Is properly capable of attending to the personal needs of the employer
Babysitter
Personal Business
Lufkin, TX
11.2018 - 01.2019
- Ensured every need of two newborns was met with care and attention
- Ensured children's care, language acquisition, and motor skill development
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Completing light housekeeping tasks such as tidying up toys and books.
- Providing a safe environment for children to explore their curiosity and creativity.
Education
High School Graduate -
Lufkin High School
Lufkin, Tx01.2023
Skills
- Adaptability
- Excel
- Conflict Management
- Problem Solving
- Customer Support
- Upselling strategies
- Customer Orders
- Multitasking
- Time Management
- Organizational Skills
- Team Collaboration
Certification
Adobe Certified
Languages
Spanish
Native/ Bilingual
American Sign Language
Limited
Timeline
HEB Floral Assistant
HEB
02.2024 - Current
HEB Cashier
HEB
08.2023 - Current
HEB Bagger
HEB
04.2023 - 08.2023
Crumbl Baker
Crumbl
01.2023 - 03.2023
Personal Assistant
09.2021 - 08.2022
Babysitter
Personal Business
11.2018 - 01.2019
High School Graduate -
Lufkin High School
Similar Profiles
Jalen WalkerJalen Walker
Order Selector at HEBOrder Selector at HEB
Evelyn BassEvelyn Bass
Cashier at HEBCashier at HEB
Dulce PerezDulce Perez
Bakery Lead at HEBBakery Lead at HEB
Stephanie BoudreauxStephanie Boudreaux
Overnight Stocker at HEBOvernight Stocker at HEB
Jennifer BurchardJennifer Burchard
Case Manager IV at Texas Department Of Criminal JusticeCase Manager IV at Texas Department Of Criminal Justice