Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Administrative Specialist
Washington County- Health and Human Services
11.2022 - Current
Handled sensitive information discreetly, maintaining strict confidentiality at all times.
Created compelling presentations using various software tools to effectively convey key points during meetings or conferences.
Provided exceptional customer service to clients and vendors, fostering strong professional relationships.
Assisted in the onboarding process for new hires, providing thorough training for seamless integration into the team.
Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
LEGAL SPECIALIST
Washington County District Attorney
05.2008 - 11.2022
Assists assigned attorneys by preparing legal documents initiates and maintains case files, and
carries out trial support activities rapidly and accurately; drafts and prepares court documents;
formats documents according to applicable court requirements and legal and office standards.
• Provides technical and administrative legal office support to assigned attorneys; proofreads and
edits document drafts for spelling, grammar, and formatting; and operates computers and other
standard office equipment to produce accurate legal documents. Files and/or monitors pleadings
and other documents in federal, state, administrative, and appellate courts using the appropriate
electronic filing system. Coordinates service of pleadings to other parties according to applicable
court rules and established procedures.
• Assists in creating a positive and supportive work environment; enforce a safe workplace;
establishes a culture of teamwork and communication; creates a workplace that promotes the
organizational values of workplace diversity, equity, and inclusion; and actively promotes an
environment respectful of living and working in a multicultural society.
• Responds to questions from case parties, witnesses, attorneys, outside agencies, and others on
procedures, case status, and trial dates; provides information following standard procedures and
policies. Maintains case files by opening, filing, updating, and closing files as appropriate in the
electronic case management system and hardcopy files.
• Obtains, copies redact and formats digital evidence (video and audio) for use in court proceedings
and other legal actions. Obtains certified court documents from various jurisdictions. Locates and
obtains documents and relevant case information such as victim, witness, or participants' addresses,
using appropriate court software and online resources.
• Researches and applies court and administrative rules for formatting, e-filing, and service
requirements.
• Applies basic mathematical skills to calculate discovery costs and to check judgments, billings, and
computer entries.
OFFICE MANAGER/SECRETARY
W.L Henry Elementary School
12.1999 - 05.2008
Perform financial duties, through the use of district information technology systems, for the school including monitoring school budget(s) and reporting variances to supervisor; maintaining bookkeeping-related databases; purchasing including P-cards; receiving, inventorying, and delivering incoming shipments; collecting and counting monies for fundraisers, fines, fees, and other activities; enter IC fees and generate contracts as need; preparing and making bank deposits; creating and submitting reports to Financial service reimbursements; reconciling school accounts and bank statements; handling bookkeeping for parent/school organizations; tracking grant proposals, and processing monthly budget reports
Provide administrative/secretarial support to Principal, administrators, and school staff with electronically updated shared meeting documents, newsletters, and handbooks, coordinating meetings; maintaining and updating the master calendar for the school year; coordinating building use with the Facilities Use Department; creating and maintaining filing systems; distributing mail; issuing and tracking building keys; updating the website and other related duties
Greet, welcome and assist all staff, students, parents, community members, callers, and visitors to the school
Answer phones, provide information, take and deliver messages, and direct callers to appropriate individuals
Assist visitors, answer inquiries, provide information, and direct to appropriate school areas
Diffuse conflicts and/or difficult situations as needed in the school office
Monitor students sent to the school office for disciplinary reasons
Monitor building visitors, visitor sign-in procedures, and building activities including crises such as building evacuations, lockdowns, emergencies, and safety procedures
May initiate crisis procedures in the administrator's absence with direction from appropriate officials
Monitor and coordinate office workflow including training and planning, assigning and directing work of assigned office staff; assisting with scheduling paraeducators and substitutes in the building; and developing, updating, communicating, and implementing office and workroom procedures
Perform personnel management functions, through the use of district information technology systems, including review, approval, and verification of reported time in the district time and labor system
Prepare and analyze time and labor reports and complete paperwork for payment of stipends and other pay; maintain and update all personnel changes, and schedule interviews
Monitor guest teacher requirements and assure coverage as needed
May assist in the employee evaluation process
Maintain confidentiality of all related data
Provide backup coverage to other positions, as necessary
Eligibility Specialist III at San Benito County Health & Human Services Agency Public Health DivisionEligibility Specialist III at San Benito County Health & Human Services Agency Public Health Division