Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Eligibility Specialist III
San Benito County Health & Human Services Agency Public Health Division
Hollister, CA
01.2015 - Current
Reviewed applications for eligibility and determined whether applicants met the criteria to receive benefits.
Maintained comprehensive knowledge of program regulations, policies, and procedures.
Conducted detailed interviews with applicants to determine their eligibility for assistance programs.
Analyzed financial information provided by applicants to verify income levels.
Processed client applications in accordance with established guidelines.
Provided guidance on how to apply for benefits and answered questions related to the process.
Ensured compliance with all applicable laws and regulations governing benefit programs.
Attended regular training sessions to stay up-to-date on new rules and regulations.
Participated in community events related to social services outreach initiatives.
Education
Certificate - Ultrasound Technician
Central Coast College
Salinas, CA
10-2023
Associate of Arts - Merchandise Marketing
Fashion Institute of Design & Merchandising
San Francisco, CA
06-2000
Skills
Effective communication skills
Advocacy and Counseling
Policy Interpretation
Program understanding and advisement
Government relations
Social Services
Cultural Competency
Bilingual
Timeline
Eligibility Specialist III
San Benito County Health & Human Services Agency Public Health Division
01.2015 - Current
Certificate - Ultrasound Technician
Central Coast College
Associate of Arts - Merchandise Marketing
Fashion Institute of Design & Merchandising
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