Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Administrative Resource Specialist
Norwescap
Newton, New Jersey
06.2025 - 08.2026
Coordinated resource allocation for community programs and services to optimize service delivery.
Conducted needs assessments to identify client requirements and service gaps.
Supported program evaluation activities to assess service effectiveness and inform future outreach strategies.
Engaged in crisis intervention techniques to ensure client safety and well-being.
Recruited, trained, supervised, evaluated and mentored staff members.
Organized workshops and training sessions to develop staff skills and enhance program effectiveness.
Led training sessions to improve team skills and knowledge retention.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Utilized various software and tools to streamline processes and optimize performance.
Engagement Partner
AmeriCorps Program
Phillipsburg, New Jersey
09.2022 - 06.2025
Support outreach initiatives that foster meaningful engagement with underserved and diverse communities, helping to connect individuals with appropriate resources, services, and opportunities.
Developed outreach strategies to engage diverse community groups effectively.
Collaborated with team members to strengthen program partnerships and resources.
Assisted in organizing community events promoting volunteerism and civic engagement.
Emergency Room Technician/Safety Technician
Atlantic Health System
Newton, New Jersey
09.2022 - 10.2024
Responded quickly to emergencies, demonstrating strong decision-making skills under pressure.
Supported medical staff in delivering urgent care to patients in critical situations, enhancing patient outcomes.
Assisted with procedures performed by physicians or nurses in the Emergency Room setting.
Monitored patients' conditions during treatment sessions, promptly reporting changes to nursing staff to inform care decisions.
Maintained constant observation of patients to ensure safety and well-being throughout treatment.
Performed diagnostic tests such as EKGs, blood draws, urinalysis and glucose monitoring.
Reported changes in patient's mental health conditions to medical staff promptly.
Lead Patient Care Technician
UR Thompson Hospital / UR Highland Hospital
Canandaigua, New York
09.2013 - 06.2022
Trained and mentored new patient care technicians on best practices and procedures.
Assisted patients with daily living activities, ensuring comfort and safety at all times.
Ensured accuracy of patient records in electronic health record systems to facilitate effective communication and continuity of care.
Performed EKGs and administered oxygen therapy under the direction of an RN or physician.
Educated patients on proper use of medical equipment and medication administration to promote adherence to post-treatment care instructions.
Supported nursing staff in delivering patient care and treatments to enhance patient outcomes.
Ensured compliance with HIPAA regulations by maintaining confidentiality of patient information at all times.
Observed patients' conditions, recorded information in patient charts, documented patient progress notes and notified nurses of any changes in condition or response to treatment.
Collected blood samples using various venipuncture techniques and equipment.
Medical Assistant
NYOG
New York, New York
10.2004 - 05.2006
Facilitated patient intake and registration processes to streamline workflow.
Coordinated communication between patients and healthcare providers to ensure optimal care delivery.
Documented patient medical histories and vital signs accurately in electronic records.
Assisted physicians with patient examinations and treatment procedures.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Scheduled appointments and conducted follow-up calls to improve patient engagement.
Administrative Officer of the Day (AOD)/Medical Administrative Specialist at Carl Vinson Veterans HospitalAdministrative Officer of the Day (AOD)/Medical Administrative Specialist at Carl Vinson Veterans Hospital