Maria Lorelli
Bergenfield,NJ
Summary
Dynamic Operations Manager with a proven track record at CVS Pharmacy Health, excelling in team leadership and operations management.
Overview
6
6
years of professional experience
Work History
Operations Manager
CVS Pharmacy Health
11.2021 - Current
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Supervised employees and assessed performances to determine training needs
- Developed and optimized weekly employee schedule
- Conducted thorough payroll audits to ensure accuracy
- Managed financial recordkeeping
Shift Supervisor
CVS Pharmacy Health
05.2020 - 11.2021
- Managed inventory and coordinated with vendors regarding product deliveries
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Customer Service Cashier
CVS Pharmacy Health
12.2018 - 05.2020
- Performed cash, card, and check transactions to complete customer purchases.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Education
Associate of Science - Health Sciences
Bergen Community College
Paramus, NJ05-2024
High School Diploma -
Bergenfield High School
Bergenfield, NJ06-2020
Skills
- Problem-Solving
- Adaptability and Flexibility
- Customer Relations
- Excellent Communication
- Employee Motivation
- Planning and Implementation
- Attention to Detail
- Continuous Improvement
- Record-keeping
Timeline
Operations Manager
CVS Pharmacy Health
11.2021 - Current
Shift Supervisor
CVS Pharmacy Health
05.2020 - 11.2021
Customer Service Cashier
CVS Pharmacy Health
12.2018 - 05.2020
Associate of Science - Health Sciences
Bergen Community College
High School Diploma -
Bergenfield High School