Maria Lucas - Santos
Santa Maria,CA
Summary
Resourceful Crew Shift Leader known for high productivity and efficient task completion. Specializes in team leadership, operational management, and customer service excellence. Excels in communication, problem-solving, and adaptability, ensuring seamless operations and positive work environments.
Overview
4
4
Languages
6
6
years of professional experience
Work History
Crew Shift Leader
La Picosita Restruant
Santa Maria, California
02.2021 - Current
- Supervised kitchen staff during shifts to ensure efficient operations.
- Trained new cooks on kitchen procedures and standards at La Picosita.
- Monitored food quality and presentation before serving to customers.
- Communicated effectively with front-of-house staff for smooth service flow.
- Handled customer complaints to enhance service experience. in a timely manner.
- Managed cashiering duties such as counting money at the end of shift.
- Collaborated with team members to manage inventory and stock shelves effectively.
- Handled cash, credit, and debit transactions while ensuring security protocols.
Education
High School Diploma -
Allan Hancock College
Santa Maria, CA06-2025
Skills
- Order management
- Staff training
- Team leadership
- Customer service
- Problem solving
- Time management
- Multitasking
- Conflict resolution
- Team building
- Critical thinking
Languages
English
Professional
Spanish
Professional
Korean
Limited
French
Limited
Timeline
Crew Shift Leader
La Picosita Restruant
02.2021 - Current
High School Diploma -
Allan Hancock College