Maria Macwan
Brooklyn,NY
Summary
Bilingual (Spanish) and dynamic team player offering several years of experience in medical administration. Known for successfully executing diverse administrative tasks to accomplish pending deadlines. Successful track record of overseeing over 20 surgical cases per month. A keen attention to detail, time management and verbal communication. Passionate about leading and guiding team members execute tasks with excellence. Energetic Administrative Coordinator dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills with proficiency in [Software].
Overview
7
7
years of professional experience
Work History
Administrative Support Coordinator
Northwell Health Lenox Hill Hospital
01.2021
- Prioritized work effectively, met deadlines, and provided timely follow-up and execution
- Monitored and updated calendars, schedules, databases and systems to ensure accurate up-to-date information
- Acted as a key member of the support team, worked collaboratively with team leadership to ensure all team members have the necessary information.
Scheduler/ Surgical Coordinator
01.2020 - 01.2021
- Organized future operating room schedule for multiple doctors within a multidisciplinary team, while ensuring their surgical requirements are met
- Registered, Scheduled, Arrived surgical procedures, pre/post-operative appointments to ensure billing requirements are met
- Financially secured in-patient and out-patient procedures by entering and allocating ancillary charges/authorization numbers for surgical and elective visits within SOARIAN and GECB and eCARE NEXT systems
- Prepared surgical charts and obtained pre-testing medical clearance form outside providers
- Uploaded completed surgical charts on to CONNECT NORTH
- Scanning completed surgical charts into AEHR and preparing them for medical records to pick up on a weekly basis for billing and coding
- Closed out of batches for daily revenue within the GECB system.
Secretary
Flexstaff
01.2019 - 01.2020
- Leaded and guided clerical staff to ensure achievement of department objectives
- Triaged specific and complex inquires to appropriate resources; management, clinical staff, billing call center
- Identified unusual events or consistent problem areas and addressed it with management
- Assisted management in resolving difficult and complex administrative issues by streamlining operations and effectively applied new concepts and techniques for positive outcomes.
Medical Secretary
New York University Langone Health
01.2018 - 01.2019
- Provided reception assistance while monitoring intake work queue for a timely admission completion
- Verified patient insurance eligibility and obtained necessary pre-authorizations documents, if required, prior to the appointment date
- Identified specific patient needs to determine appropriate appointment type, location, and urgency
- Initiated and prepared written correspondence as needed and based on functional needs.
Medical Office Administrator
Sincere Medical
01.2017 - 01.2018
- Served as a significant trainer to staff members for major upgrades of health information technology
- Received patient payments, managed billing questions, and front-end revenue
- Generated referrals for Medicaid, Medicare, Manage Care and Commercial payors and corrected billing errors.
Medical Facilitator
ODA Primary Health Care Network
01.2014 - 01.2017
- Coordinated appointments, verified insurance eligibility, organized medical records, and verified income for sliding fee patients
- Fielded telephone inquiries from patients and referring physician offices
- Took messages, and if needed, escalated issue to senior staff, clinical team members, and department managers for resolution
- Provided concierge level service to over 100 patients per day and served as the liaison between the patients and providers.
Education
BS - Biology Health Professions
College of Staten Island CUNY Staten Island
BS - Science, Technology and Society
Farmingdale State College
Long Island, NY2016
AA Writing and Literature
Borough of Manhattan Community College
New York, NY2014
General Diploma -
Washington Irving High School
New York, NY2011
Skills
- Trained in
- EPIC, eClinicalworks, Cerner, Soarian/Allscripts Electronic Medical Record Systems
- Knowledge of CPT-4, ICD-9, and ICD-10 coding
- Mastery knowledge of Microsoft Office and Apple software
- Ability to type 80 wpm
- Worked in accordance of HIPPA and Health Department guidelines
- Meeting Coordination
- Project Support
- Data Collection
Languages
Spanish
Professional Working
Timeline
Administrative Support Coordinator
Northwell Health Lenox Hill Hospital
01.2021
Scheduler/ Surgical Coordinator
01.2020 - 01.2021
Secretary
Flexstaff
01.2019 - 01.2020
Medical Secretary
New York University Langone Health
01.2018 - 01.2019
Medical Office Administrator
Sincere Medical
01.2017 - 01.2018
Medical Facilitator
ODA Primary Health Care Network
01.2014 - 01.2017
BS - Biology Health Professions
College of Staten Island CUNY Staten Island
BS - Science, Technology and Society
Farmingdale State College
AA Writing and Literature
Borough of Manhattan Community College
General Diploma -
Washington Irving High School
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