Maria Marrs

• Pivotal role in the sales process for SSEC.
• Assist Account Representatives in all aspects of the customer relationship.
• Assist with the design team and architects regarding customers' needs.
• Respond to customer inquiries and determine resolutions for issues in a timely manner.
• Organize and prepare travel for the sales team.
• Calendar upkeep and scheduling.
• Collaborate with the account reps, accounting department, office staff, manufacturers, sub-contractors, and freight companies to complete projects.
• Create, review, and process purchase orders.
• Review vendor acknowledgments for accuracy.
• Keep customers updated on the progress of orders.
• Plans events and prepares presentations for the board.
• Create customer quotes, and research manufacturer details.
• Projects highlights for the year 2024 include:

Long Beach Unified School District Outdoor Refresh, Clovis Unified School District Wide Classroom Refresh, Fresno Unified School District Outdoor Refresh,

Santa Cruz City Schools District-Wide Refresh.

California State University Bakersfield Cedar Hall, and Antelope Valley College Admin Building.

• Provided front office customer support, including answering phones and greeting clients.
• Scheduled and coordinated company meetings and events.
• Prepared communications such as memos, emails, invoices, and reports, as requested.
• Created and distributed letters, reports, and instructional documentation to clients.
• Created and maintained filing systems, both electronic and on-site.
• Scheduled appointments between clients and customers and internal staff members.
• Coordinated catering services for various functions, including sales trainings and department meetings.
• Executed on-time, under-budget projects by solving complex issues for senior leadership.

• Reviews contracts for bid projects thoroughly and maintains control over company policies and procedures.
• Provided excellent customer service to both internal and external clients.
• Checked the accuracy of meters against previous data, and kept detailed reports of inconsistencies and errors.
• Monitored daily routes for safety and efficiency to over 14,000 properties.
• Created and maintained spreadsheets in MS Excel for daily, weekly, and monthly reporting.
• Provided error resolution by researching the issue to ensure that the data is accurate.
• Gathered and evaluated data for validity, accuracy and completeness.