Maria Martinez
Chicago,IL
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
16
16
years of professional experience
Work History
America Trade Compliance Specialist
North, ACCO Brands
01.2019 - Current
- Responsible for classification request for import/ exports out of the US & CA
- Assist in the daily trade operations with internal and external individuals/ teams on broker clearance, broker audit, training, and payment approvals
- Work with SAP team to ensure accurate details are uploaded for accuracy
- Work with four warehouse locations on export documentation needed for international shipping
- Audit export invoices and pick list for COO and qty issues.
- Supported team by pitching in to complete special projects.
- Performed quality reviews to uncover workflow and communication issues.
- Maintained up-to-date knowledge of current and emerging compliance regulations.
Trade Compliance Specialist
BDP International
04.2013 - 12.2018
- Provided support, guidance, and consulting as it relates to compliance to ensure our clients and internal operations are meeting their regulatory obligations
- Work with clients and internal operations in the filing of cancellations, Post Entry Amendments, protest, reconciliations, solicitations, and assessments of client’s goods for Free Trade Agreements (FTA) eligibility and if applicable issue yearly FTA certificates
- Ensure ACH Statements were paid timely or rectified for 15 offices, audits for both clients and internal operations, onsite consulting services as contracted which included HTS and audit reviews
- Mitigate penalties and refunds with US Customs to save monetary loss for client and company resulting in improved customer satisfaction.
- Supported team by pitching in to complete special projects.
- Performed quality reviews to uncover workflow and communication issues.
Brokerage Entry Writer
UPS Supply Chain Solutions
01.2008 - 03.2013
- Working on a specialized accounts team which is responsible for managing the US Customs clearance and filing of high profiled and fast paced accounts
- Handling files from beginning to end which included negotiating truck rates, reviewing SOP prior to billing to maximize profit, check and submit OGA details as needed, dispatching, issue payment, creating and updating spreadsheets, SOP’s, and customer satisfaction to ensure client supply chain needs are met
- Overseeing the Customer service portion with clients, shippers, truckers, manufacturers, and internal sales to ensure account retention and satisfaction
- Core Strengths
- Strong people skills, Cheerful outlook, appreciate opportunities to gain experience new skills, able to assist customers with challenging issues, take initiative to support others, experienced with Microsoft Office, word, power point and training.
- Verified accuracy of commercial documentation and charges.
- Utilized variety of interpersonal styles and communication methods to adapt to new work structures, processes or cultures.
Education
Bachelor of Science - Business Administration
University of Phoenix Chicago
2016
Skills
- Change Management Process
- Federal Regulations
- Interpersonal communication
- Project Coordination
- Compliance Knowledge
- Budgeting and Analyzing financial models
- Proficiency in Microsoft Office tools
- SharePoint
Bike Riding
Bicycling has helped me converge with a diverse collection of people and gets me moving after a day of being indoors at work. As a hobby, it promotes good health and physical fitness and supports an overall mood buster.
Languages
Spanish
Limited Working
Timeline
America Trade Compliance Specialist
North, ACCO Brands
01.2019 - Current
Trade Compliance Specialist
BDP International
04.2013 - 12.2018
Brokerage Entry Writer
UPS Supply Chain Solutions
01.2008 - 03.2013
Bachelor of Science - Business Administration
University of Phoenix Chicago