Maria Martinez
Pearland,TX
Summary
Iam always willing to take more responsibilities with a strong work ethic. Patient focused dental receptionist (bilingual) with excellent phone etiquette and costumer service. Can multitask effectively and respond to changing environments, and have a good communication skills and a pleasant attitude.
Overview
9
9
years of professional experience
Work History
Bilingual Dental Assistant/Receptionist
Centra Dental
01.2015 - 12.2023
- Schedule patients, Check in/check out patients, Verify insurances/Medicaid, Answering phone calls, Scan patients routing slips, Take patients x-rays
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Educated patients on treatment procedures and post-procedure home care.
- Laid out dental instruments and equipment before procedures.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Scheduled and confirmed appointments and meetings for management team.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Scheduled and confirmed appointments.
- Processed payments and updated accounts to reflect balance changes.
Housekeeper
01.2018 - 01.2020
- Deep cleaning, Wash dishes, Wash laundry/fold and put away, Caregiver
- Used cleaning chemicals following proper guidelines.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Interacted pleasantly with clients and guests when performing daily duties.
Education
Astrodome Career Dental Center
01.2006
Benjamin Franklin High
01.2005
Skills
- Team player
- Bilingual (Spanish and English)
- Positive attitude
- Take Initiative
- Open dental software
- CPR certified
- Patient Services
- Clinical Support
- Chairside assistance
- Data Entry
- Organization skills
- Multitasking and prioritization
Timeline
Housekeeper
01.2018 - 01.2020
Bilingual Dental Assistant/Receptionist
Centra Dental
01.2015 - 12.2023
Astrodome Career Dental Center
Benjamin Franklin High
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