Maria Martinez
Brooklyn,NY
Summary
Compassionate and dedicated Home Health Aide with extensive experience at White Glove Home Care Agency, skilled in patient care and emotional support. Proven ability to enhance client well-being through personalized assistance and effective meal preparation. Committed to maintaining safety and dignity while fostering independence in daily living activities.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Home Health Aide
White Glove Home Care Agency
03.2020 - Current
- Monitored patient health indicators, reporting changes to healthcare professionals.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Personal Care Assistant
Assisted Care Home Care Inc
04.2004 - 12.2011
- Assisted patients with daily living activities, promoting independence and comfort.
- Administered medications as prescribed, ensuring adherence to safety protocol
- Ensured a safe environment for patients by adhering to infection control protocols and maintaining equipment cleanliness standards.
- Maintained patient confidentiality and adhered to legal and ethical guidelines, ensuring adherence to HIPAA regulations.
- Administered medications accurately, ensuring optimal treatment outcomes for patients.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Identified needs and coordinated plans for travel and out-of-town functions.
Telephone Operator
Dial-A_Mattress
07.2001 - 12.2003
- Maintained detailed call logs and records for effective tracking of inquiries.
- Collaborated with team members to improve response times and customer satisfaction.
- Handled routine inquiries, demonstrating strong communication and customer service skills.
- Maintained a professional tone when assisting callers, ensuring positive experiences for both internal and external customers.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Provided backup support for other telephone operators during periods of high call volume, ensuring that all calls were handled efficiently and effectively.
Education
No Degree - Public Administration
Medgar Evers College
Brooklyn, NY06-2008
High School Diploma -
High School Of Telecommunications Art And Technology
Brooklyn, NY06-1995
Skills
- Meal preparation
- Personal hygiene assistance
- Patient advocacy
- Ambulation assistance
- Safety procedures
- Transportation assistance
- Psychological support
- Nutritional meal preparation
- Activities of daily living (adls)
- Appointment scheduling
- Blood glucose monitoring
Certification
- HCA - Home Care Aide
- CHHA - Certified Home Health Aide
- CNA - Certified Nurse Assistant
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Home Health Aide
White Glove Home Care Agency
03.2020 - Current
Personal Care Assistant
Assisted Care Home Care Inc
04.2004 - 12.2011
Telephone Operator
Dial-A_Mattress
07.2001 - 12.2003
No Degree - Public Administration
Medgar Evers College
High School Diploma -
High School Of Telecommunications Art And Technology