Maria Matos
Bloomfield,NJ
Summary
Experienced in leading admissions teams and developing strategic approaches to drive census growth. Utilizing strong analytical skills, I evaluate and enhance admissions processes, ensuring continuous improvement. Track record showcases ability to foster inclusive and dynamic team environments, enabling efficient achievement of organizational goals.
Overview
12
12
years of professional experience
Work History
Director of Admissions
Oakland Rehabilitation and Healthcare
Oakland, NJ
11.2021 - 12.2024
- Developed strategic collaborative partnerships with professional partners (Hospital health systems, ACO's, Primary Care Physicians, care specialists, senior health care communities, hospice and home care agencies)
- Supported marketing efforts, attended outreach events, hosted them and collaborated with interdisciplinary teams to maximize admission and strategize with the marketing team for census growth
- Served as a clinical liaison between the facility and the outside community
- Managed all electronic referral systems, profile, contracts, access updated in a professional, timely and with appropriate follow-up
- Worked collaboratively with the Case Management team to ensure swift verification and pre-certification of insurance & transparent communication with residents and families
- Effectively manage occupancy levels and census/premium mix enhancement in a facility of 215 beds for a sub-acute, long-term and behavioral unit
- Provided leadership to the Admissions Department and cultivated the function of the department as an integrated team
Director of Admissions
Canterbury Care and Rehabilitation Center
Cedar Grove, NJ
05.2020 - 10.2021
- Managed occupancy levels and census/premium mix enhancement in a facility of 180 for a sub-acute, long-term and behavioral building
- Monitored inquiry, admission and census trends as a part of Continuous Quality Improvement process
- Prepared the weekly and monthly Inquiry Summary Reports, and inquiry log and other required reports
- Maintained connections with local hospitals, physicians, and community organizations to ensure admission flow
Director of Admissions
Family of Caring at Van Dyk Montclair
Montclair, NJ
10.2018 - 11.2019
- Responsible for marketing initiatives of a 70 bed Medicare and Medicaid certified skilled nursing facility that offered post-acute rehabilitation and complex medical care, private long-term care, hospice and respite care
- Implemented policies for a 45-minute referral review turnaround
- Utilized knowledge in RUG reimbursement to negotiate out of network benefits for patients who otherwise would not have comprehensive care coverage
- Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning
- Marketed the optimum successful medical outcome
Receptionist – Admissions Coordinator
Van Dyk Healthcare
Montclair, NJ
09.2012 - 09.2018
- Admissions Coordinator 2014 to 2018: Assisted Director of Admission with the operations of a 70 bed Medicare and Medicaid certified skilled nursing facility
- Responsible for onsite facility tours and prospect conversion
- Oversaw patient experience and orientation through the admission process
- Reception Desk 2013 to 2015: Greet all visitors to the nursing home answering questions and guiding them to the proper location
- Answer and influx of calls, designed pamphlets and documents regarding the facilities information for potential residents and doctors
- Prepared charts for incoming patients/residents
Education
Certificate - Certified Licensed Practical Nurse
Essex County College
Newark, NJ08.2005
Skills
- Word, Excel, Powerpoint, Outlook
- Sales Force
- NJMMIS
- PCC, Navihealth, Allscripts, Epic, Health Care EHR/CRM
- American Health Teach
- Admissions management, data collection & implementation, strong customer service
Languages
Spanish
Native or Bilingual
Timeline
Director of Admissions
Oakland Rehabilitation and Healthcare
11.2021 - 12.2024
Director of Admissions
Canterbury Care and Rehabilitation Center
05.2020 - 10.2021
Director of Admissions
Family of Caring at Van Dyk Montclair
10.2018 - 11.2019
Receptionist – Admissions Coordinator
Van Dyk Healthcare
09.2012 - 09.2018
Certificate - Certified Licensed Practical Nurse
Essex County College
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