Maria McCain
Kissimmee,USA
Summary
Highly skilled and results-driven healthcare professional with several years of positive work history spanning hospital, ambulatory and office settings. Proven expertise as a Medical Assistant/Patient Care Tech, Chiropractor Assistant, Manager, and Insurance Specialist. Bilingual in English and Spanish, adept at providing exceptional customer service and care coordination. Supporting office operations and physicians by coordinating and safely documenting patient information.
Overview
15
15
years of professional experience
4015
4015
years of post-secondary education
Work History
Chiropractor Assistant
Florida Medical Injury Center
Kissimmee, Florida
06.2025 - Current
- Assisted chiropractors in patient evaluations and treatment planning.
- Scheduled appointments and managed patient records efficiently.
- Educated patients on exercises and wellness strategies for recovery.
- Maintained a clean and organized treatment area for optimal safety.
- Provided administrative support, including handling phone inquiries and referrals.
- Collaborated with healthcare professionals to enhance patient care plans.
- Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
- Scheduled appointments for patients via phone and in person.
- Acquainted patients with therapy procedures by explaining purpose and results of exercises.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Input patient data into medical software and provided appropriate updates to records.
- Educated patients about chiropractic care to help achieve health goals.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Documented exercises completed by patients to support charting and billing.
Office Manager
PCC Medical Holdings
Haines City, Florida
12.2023 - 03.2025
- Managing ms organizing induction programs for new employees ensuring that health and safety policies are up to date. Dialing meetings with senior management VP, Doctors, nurses, and care coordination team. Zoom meetings and assisting the organizations HR and finance functions by keeping personnel records up to date, arranging interviews and updating financial documents.
- HEDIS measure, create referrals and lab orders.
- Assisting patients as a Medical Assistant.
- Medical Assistants perform administrative and clerical duties while working with providers, to help provide the optimum level of care for our patients.
- Assisting helping patients feel at ease in the office and often explain the providers’ instructions.
- Training new employees.
- Lab testing/phlebotomy and traing
- Submitting Quest and LabCorp lab testing
Medical Assistant
Celebration Orthopedic/Healthcare Support Temp Job
Celebration, FL
08.2021 - 01.2022
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Preparer treatment rooms for patient examinations. keeping the rooms neat and clean.
- Interview patients to obtain medical information and measure their vital signs, and weight.
- Show patients to examination rooms and prepare them for the physician.
- Prepare and administer medications as directed by a physician.
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
- Authorize drug refills and provide prescription information to pharmacies.
- Explain treatment procedures, medications, diets, or physicians' instructions to patients.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Perform routine laboratory tests and sample analyses.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Greet and log in patients arriving at office or clinic.
- Schedule appointments for patients.
Patient Care Technician/Clinical Peri - Anesthesia CGOH
UPMC Pinnacle
Harrisburg, PA
09.2018 - 12.2020
- Provide direct or indirect patient care activities.
- Triage patient, pre-op patient for surgery prepare IV lines provide clinical activities CNA, nurse aide, Medical Assistant, PCA, healthcare, hospital, magnet, staff, admission, transfer, discharge procedures, patients personal hygiene, glucose test, EKG, vital signs, ambulation, direct patient care, in-direct patient care, clinical and provide for a functional environment for patients, visitors, and employees.
- Contribute to activities that improve the performance of clinical services.
- Recognizes the importance of interpersonal skills in delivery of service to internal and external customers.
- Functions under the supervision, direction, and guidance of the Professional Registered Nurse.
- Assist Doctors and anesthesiologists to discuss procedures when needed for translation.
- Register and triage and admit patients for surgery obtain prior authorization, insurance verification before patient admits for procedure.
Ambulatory Patient Registration
UPMC Pinnacle
Harrisburg, PA
12.2014 - 09.2018
- Check patients in, register patients, verify all personal data information in the patient’s account, billing, insurance verification.
- In EPIC system order procedure for patient (CT scan, MRI, Pet Scan, Mammogram, Ultrasound, Dexa Scan & X-ray) appointment scheduling, entering ICD 10 coding, billing, collect co pays deductible verify CPT codes, answering incoming calls, filing, faxing, referral information and patient care etc.
Caregiver
Angel On Call
Harrisburg, Pennsylvania
08.2011 - 05.2014
- Measure Vital Signs
- Prepare and administer medication as directed
- Personal Care Assistant
- Provide the Highest Level of patient care
- Cultivate open and honest communication
- Respect and Value Diversity
- Personal Hygiene
Education
Associate’s & Science Degree - Registered Nurse
Valencia College
Kissimmee, FL 08.2023 - 04.2026
Registered Medical Assistant -
American Registry of Medical Assistants (ARMA)
Westfield, MA 07.2022 - 12.2024
Diploma - Medical Assistant
Kaplan Career Institute
Harrisburg, PAHigh School Diploma -
John Harris High School
Harrisburg, PAAssociate's Degree - Registered Nurse
HACC Community College
Harrisburg, PASkills
- Verbal and written communication
- Medical assistant skills
- Patient care and treatment administration
- Administration skills
- EMR
- Medical knowledge
- Clinical skills
- PCA
- Time management
- Computer skills
- Attention to details
- Adherence to protocol
- Cleanliness
- Customer Service
- Problem Solving
- Record management
- Organization skills
- People skills
- ICD 10
- Referrals
- Med Adherence
- Bilingual / Spanish
- Phlebotomy
- Injections
- Procedures
- Venipuncture
- Blood collection
- Specimen processing
- Capillary puncture
- Patient identification and labeling
- Teamwork
- Microsoft words
- Epic
- ECW
- Athena Health
- Medisoft
- Trinity
- Evoke
- LabCorp
- Quest Diagnostics
- Shared Sheet Document
Accomplishments
Maintained academic honors/perfect attendance
Training
Blue Mountain Family Practice, Harrisburg, Pennsylvania, 17110, 11/01/07, Venipuncture, Injections, Blood Pressure, Diagnostic Laboratory Procedures, Vitals, Pediatric Assisting, Medical Administration (Phlebotomy, Injections), CPX, Medical Terminology
Summary Qualifications
- Certified Medical Assistant
- Bilingual – Spanish
- Pursuing Associates Degree in RN
- Leadership
- Imaging and Diagnostics
- Electronic EMR
- HEDIS
- Written and verbal communication skills
- Teamwork
- Zoom meetings
- Positive Work History
- 17 Years Healthcare / Administration/Customer Service Experience/Clerical
Timeline
Chiropractor Assistant
Florida Medical Injury Center
06.2025 - Current
Office Manager
PCC Medical Holdings
12.2023 - 03.2025
Associate’s & Science Degree - Registered Nurse
Valencia College
08.2023 - 04.2026
Registered Medical Assistant -
American Registry of Medical Assistants (ARMA)
07.2022 - 12.2024
Medical Assistant
Celebration Orthopedic/Healthcare Support Temp Job
08.2021 - 01.2022
Patient Care Technician/Clinical Peri - Anesthesia CGOH
UPMC Pinnacle
09.2018 - 12.2020
Ambulatory Patient Registration
UPMC Pinnacle
12.2014 - 09.2018
Caregiver
Angel On Call
08.2011 - 05.2014
Diploma - Medical Assistant
Kaplan Career Institute
High School Diploma -
John Harris High School
Associate's Degree - Registered Nurse
HACC Community College