Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Medeiros

'Ewa Beach

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

TD Food Groups
Waipahu
08.2023 - Current
  • Provide high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Answered customer inquiries and provided accurate information regarding products and services.

Education

High School Diploma -

Waipahu Highschool
Waipahu, HI
05-2024

Skills

  • Customer service
  • Conflict resolution
  • Product knowledge
  • Customer feedback analysis
  • Technical support
  • Relationship management
  • Multitasking Capability
  • Computer skills
  • Stress tolerance
  • Team collaboration
  • Stress management
  • Problem solving
  • Attention to detail
  • Critical thinking
  • Store opening and closing

Timeline

Customer Service Representative

TD Food Groups
08.2023 - Current

High School Diploma -

Waipahu Highschool
Maria Medeiros