Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Maria Mendizabal

Evansville,IN

Summary

Versatile possessing first-rate communication skills and personable demeanor demonstrated across 15 years in patient-focused roles. Excellent knowledge of medical terminology and billing procedures. Experienced in transcription, bookkeeping, records management and knowledge in EPIC.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Medical Office Assistant

Deaconess
07.2021 - Current
  • Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
  • Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
  • Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
  • Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
  • Increased accuracy of billing processes by carefully reviewing invoices and verifying insurance coverage before submission.
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Assisted with medical coding and billing tasks.

Patient Care Technician

Deaconess Midtown Hospital
12.2019 - 07.2021
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.

Certified Nursing Assistant

Trilogy
11.2018 - 12.2019
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.

Certified Nursing Assistant

Daughters Of Charity
01.2017 - 11.2018
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.

Education

Associates in General Studies - Nursing And Data Analytics

Ivy Tech Community College of Indiana
Indianapolis, IN

Skills

  • Patient Relations
  • Records Management
  • Insurance Billing
  • Data Entry
  • Workload Management
  • Payment Collection and Processing
  • Insurance Billing Procedures

Certification

Data Analytics

Certified Nursing Assistant

Timeline

Medical Office Assistant

Deaconess
07.2021 - Current

Patient Care Technician

Deaconess Midtown Hospital
12.2019 - 07.2021

Certified Nursing Assistant

Trilogy
11.2018 - 12.2019

Certified Nursing Assistant

Daughters Of Charity
01.2017 - 11.2018

Associates in General Studies - Nursing And Data Analytics

Ivy Tech Community College of Indiana

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Maria Mendizabal