Maria Mendizabal
Evansville,IN
Summary
Versatile possessing first-rate communication skills and personable demeanor demonstrated across 15 years in patient-focused roles. Excellent knowledge of medical terminology and billing procedures. Experienced in transcription, bookkeeping, records management and knowledge in EPIC.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Deaconess
2021.07 - Current
- Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
- Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Increased accuracy of billing processes by carefully reviewing invoices and verifying insurance coverage before submission.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Assisted with medical coding and billing tasks.
Patient Care Technician
Deaconess Midtown Hospital
2019.12 - 2021.07
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Certified Nursing Assistant
Trilogy
2018.11 - 2019.12
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Certified Nursing Assistant
Daughters Of Charity
2017.01 - 2018.11
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Education
Associates in General Studies - Nursing And Data Analytics
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Patient Relations
- Records Management
- Insurance Billing
- Data Entry
- Workload Management
- Payment Collection and Processing
- Insurance Billing Procedures
Certification
Data Analytics
Certified Nursing Assistant
Timeline
Medical Office Assistant
Deaconess
2021.07 - Current
Patient Care Technician
Deaconess Midtown Hospital
2019.12 - 2021.07
Certified Nursing Assistant
Trilogy
2018.11 - 2019.12
Certified Nursing Assistant
Daughters Of Charity
2017.01 - 2018.11
Associates in General Studies - Nursing And Data Analytics
Ivy Tech Community College of Indiana
Data Analytics
Certified Nursing Assistant
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