Maria Mendoza
Fontana,CA
Summary
Love fashion and beauty. Offer customers a friendly shopping experience in a beautiful, neat and clean place. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
9
9
years of professional experience
Work History
Seasonal Retail Sales Associate Cashier
Burlington
11.2022 - 01.2023
- Helped customers complete purchases, locate items and join reward programs.
- Processed cash, credit card and debit payments via sales systems, providing accurate charges and credits.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Promoted and helped customers to enroll in Burlington credit and reward card program.
Independent Beauty Consultant
Mary Kay Cosmetics Ltd
07.2021 - 08.2022
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Maintained counter and display areas for cleanliness and organization.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Demonstrated makeup techniques and suggested products that met clients' needs.
- Met sales goals, supporting organizational health through consistent and reliable service.
Quality Control Technician
KCM Technical Inc.
02.2020 - 10.2020
- Data records in different quality control and administrative processes of laboratory.
- Physical and visual analysis of raw materials and finished products.
- Monitoring of Good Manufacturing Practices and program of risk analysis and control of critical points; and inspection of standard operating procedure of sanitation.
Independent Sales Director
Mary Kay Cosmetics Ltd
04.2014 - 05.2017
- Training and coordinated staff sales team to discuss developmental strategy, best practices and process improvements. Promoting always a good attitude.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Education
GED -
Preparatoria Lenin
Mexico06.2002
Skills
- Strong Communication and Interpersonal Skills
- Performance Review
- Closing Procedures
- Customer Buying Habits
- Teamwork and Collaboration
- Merchandising and Display
- Order Processing
- Product Recommendations
- Safety and Cleanliness Standards
- Customer Service
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Seasonal Retail Sales Associate Cashier
Burlington
11.2022 - 01.2023
Independent Beauty Consultant
Mary Kay Cosmetics Ltd
07.2021 - 08.2022
Quality Control Technician
KCM Technical Inc.
02.2020 - 10.2020
Independent Sales Director
Mary Kay Cosmetics Ltd
04.2014 - 05.2017
GED -
Preparatoria Lenin
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