Maria Mendoza
Sunapee,NH
Summary
Dynamic and bilingual professional with a proven track record at Comcast for enhancing scheduling efficiency and fostering strong relationships through exceptional organizational and communication skills. Expert in quality assurance and customer service, demonstrating adaptability and a keen eye for detail. Achieved significant improvements in process accuracy and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Casa Jalisco Mexican Restaurant
2023.11 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables/bar to keep work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns while delivering excellent customer service.
Scheduling Representative
Comcast
2019.05 - 2019.11
- Answered and made phone calls and emails, scheduled and confirmed appointments, and input customer data into company systems in a neat and efficient manner.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
Quality Assurance Lab Technician
Amphenol Printed Circuit Boards Inc.
2017.09 - 2019.04
- tested, analyzed and interpreted on in process materials after each step and finished products through a microscope to make sure that all products meet precise established requirements.
- Maintained all records of the inspections, log books and computer files in a neat and orderly fashion using different computer software and filing systems.
- Submitted quality reports to process engineers and worked very closely with them to preform any corrective work.
Education
High School Diploma -
Nashua High School South
Nashua, NH06.2015
Skills
- Bilingual, fluent in Spanish and English
- Personable
- Organized
- Attention to detail
- Adaptability
- Administrative skills
Timeline
Server/Bartender
Casa Jalisco Mexican Restaurant
2023.11 - Current
Scheduling Representative
Comcast
2019.05 - 2019.11
Quality Assurance Lab Technician
Amphenol Printed Circuit Boards Inc.
2017.09 - 2019.04
High School Diploma -
Nashua High School South
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