Maria Morales

Greeting patients and immediately checking in

Scheduling future appoinments

Answering phone calls

Assisting with payments

Upheld classrooms discipline requirements by consistently enforcing rules

Assisted teachers with end-of-day activities and reset classrooms for following day.

Monitored students at recess and intervened to stop unsafe behaviors.

Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers

Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller

Answering customers incoming calls reagrding billing issues, product problems, service questions and general client concerns