Maria Moran
Madison,WI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure paralegal position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Customer Service Assistant
MtOlympus Resort
Wisconsin Dells, WI (On-Site)
12.2022 - 08.2023
- Responded to customer calls and emails to answer questions about products and services.
- Collaborated with other departments to guarantee customer satisfaction.
- Utilized problem-solving skills to address customer queries and complaints.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Paralegal
Finlink S.A.
Guayaquil, Ecuador (On-Site)
09.2022 - 12.2022
- Review of legal procedures.
- Drafting of all types of contracts.
- Notarial procedures.
- Give legal opinions on the risk that the entity may have
before entering customers with credit problems.
Paralegal
Banco Amazonas S.A.
Guayaquil, Ecuador (On-Site)
01.2020 - 09.2022
- Edited and proofread legal documents to verify accuracy.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Monitored changes in laws, regulations and other legal matters to keep firm compliant with requirements.
- Revised and finalized letters, briefs, and memos.
- Researched statutes, decisions, legal articles, and codes.
Education
Law -
Universidad Ecotec
Samborondon, Ecuador 11.2022
Skills
- Marketing Strategies
- Document Statements
- Client Correspondence
- Case Summaries
- Drafting Correspondence
- Client Support
- Manage Schedules
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Customer Service Assistant
MtOlympus Resort
12.2022 - 08.2023
Paralegal
Finlink S.A.
09.2022 - 12.2022
Paralegal
Banco Amazonas S.A.
01.2020 - 09.2022
Law -
Universidad Ecotec