Maria Mullins
Wyandotte,MI
Summary
Detail-oriented To-Go Specialist experienced in managing to-go orders and ensuring timely, accurate deliveries. Achieved high customer satisfaction through effective communication and strong organizational skills in handling high-volume requests. Focused on fostering team collaboration and enhancing operational efficiency.
Overview
16
16
years of professional experience
Work History
To-Go Specialist
Olive Garden Restaurant
Southgate, MI
10.2014 - Current
- Answered to-go order phone calls, conveying menu options over the telephone and accurately estimating time of delivery.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
- Fostered positive relationship with regular customers, recognizing their preferences and ensuring a personalized a personalized service experience.
- Processed customer payments and balanced cash drawers.
Dining Room Server
Henry Ford Village Retirement Home
Dearborn, MI
07.2010 - 04.2014
- Delivered exceptional dining experiences by providing attentive service to residents and guests.
- Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed.
Education
High School Diploma -
Divine Child
Dearborn, MISkills
- Multitasking proficiency
- Detail-oriented
- Customer engagement
- Dependability
- Customer service
- Organization
- Cash handling
- Interpersonal skills
- Quick learner
Timeline
To-Go Specialist
Olive Garden Restaurant
10.2014 - Current
Dining Room Server
Henry Ford Village Retirement Home
07.2010 - 04.2014
High School Diploma -
Divine Child