Maria Murphy
Baltimore,MD
Summary
High-performing sales professional with a proven record of exceeding sales goals and building strong customer relationships across luxury beauty and residential leasing. Experienced in consultative selling, needs-based recommendations, objection handling, lead conversion, and relationship management, with a demonstrated ability to create exceptional customer experiences while driving measurable revenue and occupancy results.
Overview
6
6
years of professional experience
Work History
Leasing Consultant
Middle River Overlook
06.2026 - Current
- Executed 28 signed leases within two months, averaging 14 leases per month while contributing to a 17-percentage-point increase in property occupancy, from 72% to 89%
- Manage the full consultative leasing process, from initial inquiry and needs assessment through property tours, presentations, objection handling, application, lease signing, and move-in.
- Build strong relationships with prospective and current residents by actively listening to their needs, providing personalized recommendations, and delivering a welcoming, solution-oriented experience.
- Frequently requested by residents and prospective residents for responsiveness, positive energy, clear communication, and ability to provide helpful solutions.
- Recognized and rewarded by property management and corporate leadership for exceptional phone skills, resident communication, professionalism, commitment to resident satisfaction and exceeding expectations in a short period of time.
- Partner closely with maintenance and property operations to communicate resident needs, coordinate priorities, and proactively organize information to streamline workflow and improve the resident experience.
- Consistently go beyond assigned responsibilities to support residents, coworkers, maintenance, and property operations while maintaining strong leasing performance.
Waitress
G&A Restaurant
10.2025 - 04.2026
- Promptly greeted and assisted guests throughout the dining experience
- Maximized sales through product knowledge and customer tendencies
- Avoided conflict through thoughtful accommodation of customer needs and requests
Guest Sales Associate / Sales Representative
European Wax Center
11.2023 - 10.2025
- Recognized as top sales closer, increasing center's metrics by 300% in 2024
- Achieved the highest overall sales throughout the entire time of employment, consistently surpassing revenue targets and driving membership growth
- Educated guests on packages and aftercare products maximizing conversions and making personal connections
- Managed appointment scheduling, check-ins, and payments with accuracy using POS system
Delivery Driver
Fedex Ground
06.2020 - 02.2022
- Proficiently and carefully drove company vehicles to fulfill customer deliveries
- Successfully completed pickups within strict time windows
- DOT certified
Education
High School -
Institute of Notre Dame
05-2017
Sales Training Program - LB Capital Companies
04-2026
Skills
- Strengths include sales, conflict resolution, customer service and brand representation, along with being motivated, detail-oriented, and empathic
Timeline
Leasing Consultant
Middle River Overlook
06.2026 - Current
Waitress
G&A Restaurant
10.2025 - 04.2026
Guest Sales Associate / Sales Representative
European Wax Center
11.2023 - 10.2025
Delivery Driver
Fedex Ground
06.2020 - 02.2022
High School -
Institute of Notre Dame
Sales Training Program - LB Capital Companies