Maria Natello
Trussville,AL
Summary
Proven to excel in high-pressure environments, I leveraged my exceptional customer service and food safety skills at Taco Mama, enhancing guest satisfaction and safety. My adeptness in cash handling and problem-solving, combined with a track record of training peers and improving service efficiency, underscores my commitment to excellence and team success. Also, a vigilant lifeguard known for high productivity and efficient completion of tasks. Specializes in water safety, emergency response techniques, and swim instruction, teamwork, and communication.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Taco Mama
Trussville, AL
10.2024 - Current
- Upheld high standards of sanitation by health department regulations.
- Checked identification to verify if guests meet the minimum age to legally purchase or consume alcoholic beverages.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Explained menu options to guests, offered suggestions, and took orders for food and beverages.
- Trained new employees to perform duties.
- Checked with guests to get feedback on food served, resolved issues, brought additional items and refilled beverages.
Lifeguard
Camp McDowell
Nauvoo, AL
05.2024 - 08.2024
- Monitored surrounding environment constantly to watch for potential risks.
- Responded quickly to medical emergencies in the pool area.
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Filled out incident and accident reports and submitted to supervisor.
- Assisted with swim lessons for guests and members of the facility.
Lifeguard
Vestavia Hills Wald Park
Vestavia Hills, AL
05.2023 - 09.2023
Server
Newk's Eatery
Vestavia Hills, AL
05.2021 - 05.2023
Education
Public Health
University of Alabama At Birmingham
Birmingham, AL05-2028
High School Diploma -
Vestavia Hills Highschool
Vestavia Hills05-2023
Skills
- Cash handling
- Food safety
- Exceptional customer service
- Task prioritization
- Team building
- First aid and CPR
- Child safety expertise
- Patience and empathy
- Problem-solving
Certification
- CPR certified
Languages
English
Professional
Punjabi
Elementary
ASL
Limited
Affiliations
- hiking
- going to the gym
- spending time with family and friends
Timeline
Server
Taco Mama
10.2024 - Current
Lifeguard
Camp McDowell
05.2024 - 08.2024
Lifeguard
Vestavia Hills Wald Park
05.2023 - 09.2023
Server
Newk's Eatery
05.2021 - 05.2023
Public Health
University of Alabama At Birmingham
High School Diploma -
Vestavia Hills Highschool
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