Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maria Nunez

Denver,CO

Summary

Seeking a challenging role in my chosen field that leverages my education, skills, and past experiences for mutual benefit with my employer. I aim to contribute to the growth and advancement of the organization while fostering my own professional development.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Personal Banker

First Bank
Denver, CO
10.2023 - Current
  • Assist current clients any questions regarding their accounts
  • Daily unit balancing. Verifying I am giving and receiving the correct cash amount.
  • Handling daily reconciliation reports of all incoming and outgoing cash transaction
  • Process and average of 80 transactions a day including deposits, withdrawals and transfers
  • Leading branch meetings and occasionally training new hires.
  • Assisting current and new clients open personal accounts, trusts, business accounts.
  • Exceed in customer service expectations by maintaining high standards of communication.
  • Received employee of the Quarter across the West Market and employee of the Month.

Real Estate Broker/Advisor

eXp Realty
Denver, CO
01.2022 - Current
  • Assist current clients and past clients in the process of buying/selling properties
  • Contract negotiations as well as communication being Under contract
  • Market trend analysis, Social media Marketing, Property Marketing Strategies
  • Knowledgeable of Federal and Local Real Estate Law
  • Lead Generation, following up with clients, contractors
  • Time management and meeting deadlines
  • Prepare documents such as purchase agreements, exclusive agency, closing agreements, etc.
  • Schedule inspections and accompany buyers and advising them on the suitability and value of the home

Lead of Department/ Supervisor

Next Level Resource Partners
Denver, CO
03.2016 - 05.2023
  • Oversee integrity and accuracy of all products leaving the warehouse during active shifts
  • Research and investigate inventory discrepancies
  • Assist other managers, co-workers, and vendors with their day-to-day operational requirements
  • Addressed up to 20+ emails a day for customer service requests
  • Assist Supervisor/Manager in the supervision of warehouse personnel to ensure safe, clean, and efficient operation of the distribution facility
  • Picks, packs, and ships warehouse requisitions (service orders) for home office department and branches
  • Responsible for processing online orders and making sure they are shipped in a timely manner and prioritizing any order communicated with customer service.
  • Scheduling freight shipments. (Receiving and shipping)
  • Trained and supervised over 20+ new hires. I was in change of the hiring process, making sure new hires are aware of company benefits, wages, PTO, etc.

Cashier/ Customer Service

King Soopers
05.2015 - 03.2016
  • Open and close down register as necessary, depending on the shift
  • Posses a positive attitude, ability to work in a team, and strong work ethic
  • Handle payments (cash, credit cards, checks) within the store’s POS system
  • Address customer concerns and complaints, working to resolve quickly and to the customers satisfaction
  • Greeting customers, making them feel welcomed and ready to answer any question
  • Assisted customers on the floor, helping locate items/ produce.

Lead Manager

Little Caesars
04.2013 - 04.2015
  • Directing staff members to their designated area
  • Completed checklist and procedures for cash reporting and inventory control
  • Educated team members on point of sales procedures
  • Organizing stock and equipment and overseeing building maintenance
  • Responding to over the phone orders and executing them in a timely manner
  • Addressed and resolved customer complaints empathetically and professionally
  • Accurately and efficiently entering data into Sizzling Platter database based on daily sales.

Education

Real Estate Licensing

Emily Griffith Technical College
Denver, CO
11.2022

High school diploma -

Abraham Lincoln High School
Denver, CO
06.2015

Skills

  • Bilingual (English and Spanish)
  • Exceptional interpersonal communication
  • Adherence to high customer service standards
  • Initiative and problem-solving abilities
  • Highly motivated self-starter and team player with strong attention to detail and the ability to prioritize multiple tasks in a fast paced environment
  • Positive Attitude
  • Cash Handling
  • Branch operations
  • Relationship Building
  • Customer Satisfaction
  • Reliability
  • Multitasking
  • Problem-solving abilities
  • Goal Setting

Certification

Active Real Estate License

Timeline

Personal Banker

First Bank
10.2023 - Current

Real Estate Broker/Advisor

eXp Realty
01.2022 - Current

Lead of Department/ Supervisor

Next Level Resource Partners
03.2016 - 05.2023

Cashier/ Customer Service

King Soopers
05.2015 - 03.2016

Lead Manager

Little Caesars
04.2013 - 04.2015

Real Estate Licensing

Emily Griffith Technical College

High school diploma -

Abraham Lincoln High School
Maria Nunez