Maria Olivares
Forney
Summary
Operations leader with over two decades of progressive experience at McDonald's, advancing from restaurant leadership to field-level operations consulting. Demonstrated success driving execution, food safety, compliance, and performance across high-volume restaurants while coaching leaders and supporting multi-location consistency.
Overview
27
27
years of professional experience
Work History
Operations Consultant, Field Operations
McDonald's USA
Dallas
09.2022 - Current
- Partner with owner/operators and field leadership to improve restaurant execution and performance
- Reviewed operational and KPI data to identify gaps and improvement opportunities, enhancing overall performance
- Support compliance with brand standards, food safety, quality, and operational procedures
- Coached restaurant leaders on execution improvements and change adoption, fostering a culture of continuous development
- Supported rollout of initiatives and operational enhancements, driving alignment with brand standards and best practices
Restaurant General Manager
McDonald's Restaurant
Dallas
01.2006 - 09.2022
- Led full restaurant operations in high-volume environments with accountability for people, execution, and results
- Drove operational consistency and elevated guest experience while supporting financial goals
- Ensured consistent execution of brand standards, food safety, cleanliness, and procedures
- Managed hiring, training, scheduling, and performance development to enhance team effectiveness
- Maintained execution discipline during peak periods and operational changes to ensure service quality
Shift Manager / Assistant Manager
McDonald's Restaurant
Dallas
06.1999 - 01.2006
- Executed daily shift operations, leading crew and ensuring operational readiness
- Maintained speed, accuracy, food safety, and service standards
- Coordinated training and scheduling, and ensured shift compliance
Education
Bachelor of Science - Business Administration, Technology
Colorado Technical University
01-2025
Associate's Degree - Business Administration
Colorado Technical University
01-2024
Skills
- Field & Restaurant Operations
- Operational Leadership
- Brand Standards & Compliance
- Performance & KPI Review
- Coaching & Development
- Change Adoption
- Execution Discipline
- Operational analysis
- Attention to detail
- Conflict resolution
Timeline
Operations Consultant, Field Operations
McDonald's USA
09.2022 - Current
Restaurant General Manager
McDonald's Restaurant
01.2006 - 09.2022
Shift Manager / Assistant Manager
McDonald's Restaurant
06.1999 - 01.2006
Bachelor of Science - Business Administration, Technology
Colorado Technical University
Associate's Degree - Business Administration
Colorado Technical University