Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Ortiz

Twin Falls,ID

Summary

Dedicated medical assistant with years of experience in intensive clinical operations. Committed to maintaining high standards of quality and safety in patient care. Adept at working collaboratively with multidisciplinary teams to optimize patient outcomes.

Overview

32
32
years of professional experience

Work History

Registered Medical Assistant

St Luke's Regional Medical Center
Twin Falls, ID
02.2014 - Current
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Educated patients about medications, procedures and physician's instructions.
  • Ordered supplies, maintained inventory levels, and stocked exam rooms with necessary equipment.
  • Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
  • Answered incoming calls, responded to inquiries, and scheduled appointments.
  • Coordinated diagnostic testing appointments, specialist referrals, and surgery scheduling.
  • Obtained medical records from outside facilities.
  • Preceptor for new staff of the hospital/department

Registered Medical Assistant

St Alphonsus Regional Medical
Nampa, ID
07.2012 - 01.2014
  • Administered injections under direct supervision of a physician or nurse practitioner.
  • Prepared laboratory specimens for analysis and organized lab results.
  • Adhered to HIPAA regulations while handling confidential patient information.
  • Educated patients about health maintenance activities such as diet modification, exercise programs, smoking cessation advice.
  • Assisted physicians in exams, treatments, and procedures.
  • Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
  • Ensured all medical equipment was functioning properly prior to use.
  • Ordered supplies, maintained inventory levels, and stocked exam rooms with necessary equipment.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Measured vital signs and took medical histories to prepare patients for examination.

Patient Referral Coordinator

Terry Reilly Health Services
Nampa, ID
11.2011 - 07.2012
  • Assisted in the coordination of patient referrals to other medical providers.
  • Screened incoming requests for referrals, verifying accuracy of information and eligibility requirements.
  • Provided timely follow up on all outstanding referrals ensuring they are completed within required timelines.
  • Communicated with patients regarding their referral status, providing updates when necessary.
  • Coordinated with external health care providers to arrange consultation appointments for patients referred from primary care physician's office.
  • Scheduled evaluations and procedures for patients.
  • Received and routed care team messages and documents to appropriate staff.

Emergency Room Registrar

Cassia Regional Medical Center
Burley, ID
08.2007 - 10.2011
  • Collaborated with nursing staff on admission processes for new arrivals to the ER.
  • Performed administrative tasks such as filing documents, scanning charts, photocopying forms.
  • Assisted with registering incoming ER patients into the computer system.
  • Served as a liaison between physicians and other departments within the hospital setting.
  • Answered phone calls promptly and directed them to the appropriate person or department as needed.
  • Inputted patient demographics and other relevant data accurately and efficiently.
  • Verified patient insurance information and collected copays, if necessary.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.

Registered Medical Assistant

Advanced Cardiac Specialists
Goodyear, Arizona
04.2004 - 06.2007
  • Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
  • Verified patient demographics, entered data into electronic health record system and provided support to physicians.
  • Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
  • Monitored appointment schedules to ensure timely arrival of patients for their scheduled visits.
  • Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.
  • Assisted with scheduling tests or other procedures as requested by physicians or other healthcare providers.

Registered Medical Assistant

N.R. Chandragiri M.D-Neurology
Goodyear, Arizona
06.1999 - 04.2004
  • Scheduled patient appointments, collected co-pays, and verified insurance coverage.
  • Prepared charts for upcoming appointments; updated existing charts with current information as needed.
  • Scheduled and confirmed patient appointments for diagnostic, surgical, and consultation services.
  • Assisted with check-in, check-out procedures for all incoming, outgoing patients.
  • Delivered high-quality administrative and customer service to sustain patient and workflows.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.

Registered Medical Assistant

Southwest Family Medicine
Buckeye, Arizona
02.1993 - 06.1999
  • Performed patient assessments, including vital signs and medical history documentation.
  • Educated patients about health maintenance activities such as diet modification, exercise programs, smoking cessation advice.
  • Prepared laboratory specimens for analysis and organized lab results.
  • Administered injections under direct supervision of a physician or nurse practitioner.
  • Assisted physicians in exams, treatments, and procedures.
  • Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
  • Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
  • Greeted patients upon arrival at the office and managed scheduling of appointments.
  • Ordered supplies, maintained inventory levels, and stocked exam rooms with necessary equipment.

Education

Medical Assistant Certificate - Medical Assistant

Carrington College
Phoenix, AZ
10-1992

High School Diploma -

Buckeye Union High School
Buckeye, AZ
05-1991

Skills

  • Vital signs assessment
  • Patient scheduling and coordination
  • Referral management
  • Clinical application expertise
  • Medical records administration
  • Medical terminology proficiency
  • Patient care management
  • Telehealth services coordination
  • Payment processing
  • Bilingual in Spanish

Timeline

Registered Medical Assistant

St Luke's Regional Medical Center
02.2014 - Current

Registered Medical Assistant

St Alphonsus Regional Medical
07.2012 - 01.2014

Patient Referral Coordinator

Terry Reilly Health Services
11.2011 - 07.2012

Emergency Room Registrar

Cassia Regional Medical Center
08.2007 - 10.2011

Registered Medical Assistant

Advanced Cardiac Specialists
04.2004 - 06.2007

Registered Medical Assistant

N.R. Chandragiri M.D-Neurology
06.1999 - 04.2004

Registered Medical Assistant

Southwest Family Medicine
02.1993 - 06.1999

Medical Assistant Certificate - Medical Assistant

Carrington College

High School Diploma -

Buckeye Union High School

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