Maria Owens
Niagara Falls,NY
Summary
Dedicated professional experienced in environments. Focused and collaborative team player skillful in communicating and translating customer requests. Offering deep understanding of food safety, osha and health code requirements.
Overview
4
4
years of professional experience
Work History
Barista
Dutch Bros
Hollister, California
06.2022 - 11.2024
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
Cook/Cashier Team Lead
Tony’s Pizza
Sanborn, NY
08.2020 - 02.2022
- Adhered to food safety standards when storing and preparing foods.
- Executed proper techniques when preparing menu item ingredients.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Organized storage areas for efficient usage of space.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Communicated with customers through phone and in person at the register.
Education
High School Diploma -
Niagara Wheatfield Highschool
Sanborn, NY06-2020
Some College (No Degree) -
Niagara County Community College
Sanborn, NYSkills
- Recipe-based cooking
- Dish preparation
- Food safety oversight
- Ingredients measuring
- Team collaboration
- Problem-solving
- Multitasking and organization
- Customer service
- Proficient with Mac and PC
- Proficient with Microsoft office (All versions)
Timeline
Barista
Dutch Bros
06.2022 - 11.2024
Cook/Cashier Team Lead
Tony’s Pizza
08.2020 - 02.2022
High School Diploma -
Niagara Wheatfield Highschool
Some College (No Degree) -
Niagara County Community College