Maria Pacheco
Miami,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
Work History
RN Case Manager Supervisor
Molina Healthcare of Florida
Miami, FL
01.2016 - Current
- Supervised, trained and evaluated Case Managers in the delivery of services to clients.
- Conducted weekly meetings with Case Managers to review cases and discuss any issues or concerns.
- Monitored caseloads for timely completion of tasks and client outcomes.
- Managed a budget for case management activities including training, travel, supplies.
- Maintained confidential records regarding clients' medical history, treatment plans and progress toward goals.
- Assisted Case Managers with problem solving difficult cases or developing individualized service plans.
- Reviewed treatment plans against individual goals and healthcare standards.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Determined organizational policies regarding program eligibility, requirements and benefits.
- Established and maintained relationships to meet community needs and avoid service duplication.
- Implemented and evaluated staff, volunteer or training programs.
- Maintained up-to-date case records with case activity status.
RN Case Manager
Molina Healthcare of Florida
Miami, FL
06.2014 - 01.2016
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Developed individualized care plans with input from clients and their families.
- Maintained accurate case records and documentation according to agency guidelines.
- Provided referrals to appropriate health care providers or other community resources.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Supported family members by providing information on local support groups.
- Acted as an advocate for vulnerable populations by advocating for policy changes at the state level.
Hospice Registered Nurse Case Manager
Gentiva Hospice
Miami, FL
11.2010 - 05.2013
- Assessed patients' physical and psychological needs, developed individualized care plans, and monitored progress in meeting goals.
- Performed initial assessments of new patients to determine hospice eligibility.
- Coordinated with interdisciplinary team members to ensure quality care for all patients.
- Monitored medication regimens to ensure safe administration of medications in accordance with physician orders and nursing standards of practice.
- Maintained accurate records of patient assessments, treatments, medications, and other relevant information within the electronic medical record system.
- Provided guidance on managing symptoms related to terminal illnesses such as pain control techniques or nutrition counseling.
- Acted as a liaison between the patient, family members and hospice staff, physicians regarding treatment options or prognosis updates.
Staff Registered Nurse
Baptist Hospital of Miami
Miami, FL
11.2007 - 11.2010
- Provided direct patient care in accordance with established policies, procedures and protocols.
- Conducted comprehensive physical assessments of assigned patients.
- Developed individualized nursing care plans for each patient.
- Administered medications as prescribed by physicians and documented all medication administration accurately.
- Collaborated with multidisciplinary teams to ensure optimal patient care delivery.
- Ensured a safe environment for all patients through adherence to safety protocols including infection control practices.
- Demonstrated strong leadership skills by providing guidance to other nurses on the unit.
- Read physician orders and administered therapies, treatments and medications.
- Administered medications, tracked dosages and documented patient conditions.
- Maintained reports to provide oncoming shift with full patient status.
Education
Bachelor of Science - Nursing
University of Phoenix
Tempe, AZ01.2018
Associate of Science - Nursing Science
Broward College
Fort Lauderdale, FL08.2007
Skills
- Care Delivery
- Compassionate and Caring
- Microsoft Office
- Referral Generation
- Community Resource Referrals
- Patient Counseling
- RN Case Management
- Chronic Disease Management
- Patient Care and Education
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
RN Case Manager Supervisor
Molina Healthcare of Florida
01.2016 - Current
RN Case Manager
Molina Healthcare of Florida
06.2014 - 01.2016
Hospice Registered Nurse Case Manager
Gentiva Hospice
11.2010 - 05.2013
Staff Registered Nurse
Baptist Hospital of Miami
11.2007 - 11.2010
Bachelor of Science - Nursing
University of Phoenix
Associate of Science - Nursing Science
Broward College
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