Maria Paiz
Temecula,CA
Summary
Hands-on Assistant Bakery Manager liaises with store management to plan and direct day-to-day bakery operations. Consistently strategizes to improve customer service, drive sales and develop marketing techniques to expand customer base. Maintains high standards, delivers tasty products and fosters positive environment to promote corporate brand.
Overview
25
25
years of professional experience
Work History
Assistant Bakery Manager
Sprouts Farmers Market Inc.
05.2021 - Current
- Developed and implemented new operational procedures to reduce waste, resulting in cost savings for the department.
- Improved communication among team members through regular meetings and open dialogue regarding operations updates or issues requiring attention.
- Supervised baking and general production to drive sales and monitor overhead expenses.
- Managed department inventories by tracking sales and ordering product and supplies to meet customer demands, drive sales and reach company gross profit goals.
- Served as a mentor for new hires, sharing expert knowledge of bakery operations and techniques while promoting teamwork and collaboration.
- Developed and implemented merchandising plans and maintained pricing and production knowledge to meet financial goals.
- Participated in regular quality control checks on bakery items, ensuring consistent taste, appearance, and freshness across the board.
- Collaborated with store management to create promotional events and seasonal displays for bakery products.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive outcomes.
- Assisted in budget planning and cost-control measures, contributing to the financial success of the bakery department.
- Provided ongoing training and development opportunities for team members, fostering a culture of continuous learning and improvement.
- Managed inventory levels, ensuring timely ordering of supplies to maintain optimal product availability.
- Maintained a clean and organized workspace, adhering to food safety regulations and company standards at all times.
- Taught specialized skills, methods and techniques and delegated assignments to bakery associates to maximize department productivity and profits.
- Coordinated staff schedules, balancing workloads while maintaining high-quality output and efficiency.
Property Manager/Hospitality Specialist
Self
02.2015 - 04.2021
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Maintained a 5 Star listing across multiple short term rental platforms.
- Created an unforgettable experience for customers paying attention to every detail .
Store Marketing Assistant
CM School Supply
01.2000 - 02.2010
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Assisted in the development of an innovative loyalty program, increasing repeat business and customer retention rates.
- Created visually appealing graphics for use across multiple advertising mediums including print materials, digital platforms, and outdoor signage.
- Coordinated email marketing campaigns to drive online traffic and increase digital sales conversions.
- Developed eye-catching in-store displays, resulting in improved product visibility and customer engagement.
Education
Diploma -
Arlington High School
Riverside, CAN/a - Business Administration And Management
Riverside Community College
Riverside, CASkills
- Food Preparation
- Scheduling Staff
- Sanitation protocols
- Task Delegation
- POS System Operation
- Business Management
- Order Management
- Expense Tracking
- Multitasking and Prioritizing
- Critical Thinking
- Customer Service Management
- Superior Work Ethic
Timeline
Assistant Bakery Manager
Sprouts Farmers Market Inc.
05.2021 - Current
Property Manager/Hospitality Specialist
Self
02.2015 - 04.2021
Store Marketing Assistant
CM School Supply
01.2000 - 02.2010
Diploma -
Arlington High School
N/a - Business Administration And Management
Riverside Community College
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