Maria Pardo
San Antonio,TX
Summary
A hardworking, determined, and well-rounded individual seeking to secure an employment position with a well-established company that will lead to a lasting relationship in the field of hospitality.
Overview
7
7
years of professional experience
Work History
Crew Member
Trader Joe's
Miami, FL & San Antonio, TX
05.2022 - Current
- Handle multiple store needs simultaneously without compromising quality or efficiency.
- Multitask in a fast paced environment while still ensuring customer and store needs are met.
- Ensure customers are engaged throughout their shopping experience by sharing product knowledge while on sales floor and meaningful conversations at the register upon checkout.
- Was in charge of the snack section at the store in Miami, FL. Made sure daily order was placed in a timely manner, kept backstock organized, and shelf/product layout maxed out and eye catching.
Concierge
The Ritz-Carlton Hotel Company
West Palm Beach, FL & Miami, FL
05.2017 - 05.2022
- Assisted our owners and guests with miscellaneous requests while providing First-Class service and maintaining clientele privacy.
- Managed front desk and used the BuildingLink website.
- Booked 3rd party reservations for various activities, reserved on-site amenities, and organized stays at other Ritz-Carlton/Marriott properties.
- Provided lateral service to other departments.
Accounting Clerk
Earl Stewart Toyota
Lake Park, FL
11.2019 - 02.2021
- Assisted in the day to day operations of the accounting department
- Processed, scanned, and filed customer paperwork from vehicle deal jackets
- Assisted management with balancing ledger journal entries and processing service department work orders
- Covered the front desk and main phone line when needed
- Ran errands with the company car to the post office, financial institutions, etc.
Education
No Degree - Hospitality Management
Keiser University
West Palm Beach, FLHigh School Diploma -
Miami Beach Senior High School
Miami Beach, FL06.2014
Skills
- Bilingual (English and Spanish)
- Customer Service
- Adaptability
- Order Management
- Cash Handling
References
References Available Upon Request
Timeline
Crew Member
Trader Joe's
05.2022 - Current
Accounting Clerk
Earl Stewart Toyota
11.2019 - 02.2021
Concierge
The Ritz-Carlton Hotel Company
05.2017 - 05.2022
No Degree - Hospitality Management
Keiser University
High School Diploma -
Miami Beach Senior High School