Maria Pasillas
Glendale,AZ
Summary
I pride myself on being the best at what I do. It is due to my constant attention to detail and passion for people. I strive to inspire and have a desire to better everyone around me. I love the community I work for and forever will be apart of it one way or another.
Overview
15
15
years of professional experience
Work History
Direct Support Professional
Rise Services, Inc
11.2012 - Current
- Provided individualized support to clients with developmental disabilities, enhancing daily living skills and independence.
- Collaborated with multidisciplinary teams to create and implement personalized care plans for diverse client needs.
- Monitored client progress and documented behavioral changes, ensuring accurate records for future assessments.
- Facilitated engaging recreational activities, promoting social interaction and community integration among clients.
- Developed strategies to address challenging behaviors, improving overall client well-being and safety within the home environment.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Job Coach
Civitan Foundation
05.2019 - 09.2024
- Developed individualized employment plans to enhance job readiness and employability for clients.
- Conducted skill assessments to identify strengths and areas for improvement in client job performance.
- Facilitated employer partnerships to create job opportunities tailored to client capabilities.
- Provided ongoing support and mentorship during job placements to ensure successful integration into the workforce.
- Monitored client progress through regular follow-ups, adjusting strategies as necessary for optimal outcomes.
- Trained new staff on best practices in job coaching techniques and client engagement strategies.
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
Third Key Manager
Dollar General
08.2010 - 12.2013
- Trained and mentored team members on customer service best practices and operational efficiency.
- Managed inventory levels, optimizing stock placement for improved accessibility and sales performance.
- Counted registers and cleaned and secured shop at end of shift.
- Resolved customer inquiries and complaints efficiently, improving overall satisfaction ratings.
- Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
- Actively participated in visual merchandising updates to maintain an appealing store appearance.
- Streamlined inventory management with accurate tracking and efficient ordering processes.
- Implemented promotional strategies to enhance product visibility and attract customer interest.
Education
No Degree -
Cibola High School
Yuma, AZSkills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Bilingual
- Certified to transport
- Certified in Article 9
- Compassionate caregiving
- Housekeeping tasks
- Relationship building
- Direct patient care
- Transportation
Languages
English
Limited Working
Spanish
Full Professional
Timeline
Job Coach
Civitan Foundation
05.2019 - 09.2024
Direct Support Professional
Rise Services, Inc
11.2012 - Current
Third Key Manager
Dollar General
08.2010 - 12.2013
No Degree -
Cibola High School