Maria Pavia
Elkhart
Summary
Having spent 2 years as a manager for memories, I initiated my position in a serving capacity and progressed to store manager; I have been affiliated with the restaurant for nearly 4 years now. Although my professional experience outside of this organization has been limited due to my satisfaction with my current role, I am now seeking new opportunities in the workforce. I am confident that my leadership skills will serve me well in any professional environment, as well as my ability to work under pressure and in a fast-paced manner. I am committed to providing exceptional care for others and resolving problems efficiently and effectively.
Overview
4
4
years of professional experience
Work History
Manager
Memories of China
06.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Diploma -
Link Learning
Three Rivers Michigan 05.2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Strategic planning
- Relationship building
- Emergency response
- Working well under pressure
- Working in a fast paced environment
Timeline
Manager
Memories of China
06.2021 - Current
Diploma -
Link Learning
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