Maria Perazzo
Sacramento,CA
Overview
4
4
years of professional experience
1
1
Certification
Work History
Referral Coordinator
Golden State Orthopedics and Spine
01.2024 - Current
- Organized and processed new patient referrals within Worklog system in EHR & Rosetta platform in Nextgen
- Completed daily task of verifying patient HMO insurances for proper Referral / Authorization paperwork
- Called out to English and Spanish patients daily to schedule clinic appointments
- Called out to patients Primary care offices in regards to obtaining up to date referrals
- Detailed and recorded patient histories in electronic medical records
- Assisted in our Call center department
Medical Transcriptionist
Golden State Orthopedics and Spine
09.2022 - 12.2023
- Completed transcription of chart note visits from assigned providers.
- Downloaded electronical dictaions from Doctors to system files.
- Knowledge of Infosoft, Filezilla, EMR and NextGen systems.
- Demonstrated strong knowledge of medical terminology and anatomy
- Identified and corrected errors in reports which could compromise patient care.
- Reviewed diagnostic and procedural terminology for accuracy.
Call Center Representative
Golden State Orthopedics and Spine
11.2021 - 09.2022
- Answered, screened and processed a high volume of inbound calls to greet and assist patients with various needs.
- Scheduled patients within our NextGen and EHR systems.
- Assisted our referrals department with faxing, filling and routing documents.
- Assisted in our Pre-Registration department for insurance verification for PPOs, HMOs and Workers Compensation cases.
- Trained new employees on customer service and our computer system
Education
Social Sciences -
Washington State University
Pullman, WA04.2021
Skills
- Customer service
- Bilingual
- Microsoft word
- Time management
- Leadership
- Communication skills
Certification
Clinical Medical Assistant
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Referral Coordinator
Golden State Orthopedics and Spine
01.2024 - Current
Medical Transcriptionist
Golden State Orthopedics and Spine
09.2022 - 12.2023
Call Center Representative
Golden State Orthopedics and Spine
11.2021 - 09.2022
Social Sciences -
Washington State University
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