Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Maria Perez

Maria Perez

Rockwall,TX

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

General Manager

Sbarro's Pizza
03.2003 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.

Education

High School Diploma -

Michoacán High School
Michoacán Mx
08.1999

Skills

  • Product Costing
  • Staff Training
  • Leadership
  • Employee Scheduling
  • Profit and Loss
  • Manage Budgets
  • Cost Management
  • Microsoft Internet Explorer
  • Profit and Loss Accountability
  • Cross-Functional Team Management
  • Labor Cost Controls

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

General Manager

Sbarro's Pizza
03.2003 - Current

High School Diploma -

Michoacán High School
Maria Perez