Dynamic Certified Medical Assistant with extensive experience at Providence Health & Services, excelling in patient care coordination and accurate documentation. Proven ability in specimen collection and diagnostic testing, complemented by strong multitasking and organization skills. Committed to enhancing patient experiences while maintaining high standards of confidentiality and compliance.
Overview
3
3
years of professional experience
Work History
Certified Medical Assistant
Providence Oncology and Hematology
Spokane, WA
05.2023 - 11.2024
Performed laboratory tests such as blood draws and urine collection.
Greeted patients warmly upon arrival at the clinic and provided assistance as needed.
Conducted follow-up calls with patients after treatments or procedures.
Communicated effectively with physicians regarding patient care plans.
Cared for patients with utmost compassion and respect.
Scheduled follow-up appointments for post-treatment checkups or lab work as directed by physicians.
Ensured the patient has an understanding of the treatment plan and the doctor's orders.
Monitored vital signs during office visits and reported any abnormalities to physician staff members.
Verified patient insurance coverage and obtained authorizations for treatment.
Responded promptly to inquiries from patients or family members related to medical concerns.
Maintained accurate medical records of patients' visits, test results, treatments, and other pertinent information.
Provided emotional support to patients undergoing cancer treatment or in remission.
Prepared exam rooms prior to patient arrival by stocking necessary supplies.
Assisted in maintaining a clean work area by disposing of used medical supplies properly.
Ensured a safe environment for all patients by adhering to infection control policies.
Adhered to safety standards when handling hazardous materials such as chemotherapy drugs.
Coordinated referrals between specialists when requested by physicians.
Organized charts, documents and supplies to maintain team productivity.
Responded to patient callbacks and phone-in prescription refill requests.
Contacted pharmacies to submit and refill patients' prescriptions.
Measured vital signs and took medical histories to prepare patients for examination.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Kept facility stocked with necessary supplies, equipment and instruments.
Frequently Operated Electrocardiogram.
Positioned patients properly during examination or treatment for comfort and safety.
Chaperoned breast exams
Explained treatment procedures and physicians' instructions.
Medical Assistant Apprentice
Washington Association for Community health
Spokane, Washington
04.2022 - 05.2023
Coordinated care to 10 different providence clinics.
Completed supervised 2000 hours of on the job training.