
Medical administrator with experience at Sylvan Lakes Family Physicians and currently serving as a Patient Support Coordinator in a radiology department with ProMedica. Skilled in coordinating communication between physicians, healthcare staff, and patients to support efficient clinical operations and continuity of care. Proficient in Epic Electronic Health Records and PACS imaging systems, including reviewing patient charts, managing imaging documentation, and facilitating medical image transfers between facilities.
Demonstrates strong abilities in time management, adaptability, and organization while working in fast-paced healthcare environments. Adept at problem-solving, conflict resolution, and providing high-quality customer service through professional phone communication and patient support. Committed to leveraging administrative, technical, and interpersonal skills to contribute to a collaborative and efficient healthcare environment focused on patient care.
Provide coordination and support for radiology services by communicating with physicians, healthcare staff, and patients to ensure timely processing of imaging orders and records. Utilize Epic EHR and PACS systems to review patient charts, manage imaging documentation, and facilitate medical image transfers between facilities. Support radiology workflow through patient communication, order verification, and accurate documentation while maintaining HIPAA compliance.