Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MARIA PEREZ

Toledo,OH

Summary

Medical administrator with experience at Sylvan Lakes Family Physicians and currently serving as a Patient Support Coordinator in a radiology department with ProMedica. Skilled in coordinating communication between physicians, healthcare staff, and patients to support efficient clinical operations and continuity of care. Proficient in Epic Electronic Health Records and PACS imaging systems, including reviewing patient charts, managing imaging documentation, and facilitating medical image transfers between facilities.

Demonstrates strong abilities in time management, adaptability, and organization while working in fast-paced healthcare environments. Adept at problem-solving, conflict resolution, and providing high-quality customer service through professional phone communication and patient support. Committed to leveraging administrative, technical, and interpersonal skills to contribute to a collaborative and efficient healthcare environment focused on patient care.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Patient Support Coordinator

Promedica
Toledo, OH
06.2025 - Current

Provide coordination and support for radiology services by communicating with physicians, healthcare staff, and patients to ensure timely processing of imaging orders and records. Utilize Epic EHR and PACS systems to review patient charts, manage imaging documentation, and facilitate medical image transfers between facilities. Support radiology workflow through patient communication, order verification, and accurate documentation while maintaining HIPAA compliance.

Medical Administrator

Sylvan Lakes Family Physicians
Sylvania, OH
10.2022 - 11.2023

Education

Nursing Administration

Mercy College of Ohio
Toledo, Oh

High School - undefined

Start High School
Toledo, OH
05.2015

Skills

  • Communication and interpersonal skills
  • Problem-solving and conflict resolution
  • Epic Electronic Health Record (EHR) (2 years)
  • PACS imaging system navigation
  • Medical office experience (2 years)
  • Customer service and patient support
  • Professional phone etiquette and phone triage
  • Medical terminology
  • Administrative support and documentation
  • Time management, multitasking, and organization
  • Teamwork and leadership (1 year)
  • Attention to detail and computer literacy (Microsoft Word)

Certification

Driver's License

Timeline

Patient Support Coordinator

Promedica
06.2025 - Current

Medical Administrator

Sylvan Lakes Family Physicians
10.2022 - 11.2023

High School - undefined

Start High School

Nursing Administration

Mercy College of Ohio
MARIA PEREZ