Olivia Olson
Mankato,MN
Summary
To secure a role as a Healthcare Professional where I can use my experience and skills to provide quality patient care.
Overview
6
6
years of professional experience
Work History
Patient Support Coordinator
Mankato Clinic
08.2023 - Current
- Greeted and checked in patients
- Answer incoming phone calls, tasking appropriate messages and/or transfers
- Verifying insurance and collecting co-payments or balances for appointments
- Scheduling appointments per providor protocol
- Verify patient demographics and identity
- Utilizes patients Electronic Health Records (EHR) appropriately
Cashier
Lunds and Byerlys
05.2019 - 08.2023
- Greeted customers entering store and responded promptly to customer needs
- Welcomed customers and helped determine their needs
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
Education
B.S. in Applied Health Science - Pre-Healthcare Administration
Minnesota State University, Mankato
Mankato, MN05-2026
High School Diploma -
Chanhassen High School
06-2022
Inver Hills Community College
Inver Grove Heights, MNSkills
- CPR/First Aid Certified
- Microsoft Excel, Word, PowerPoint, Outlook, Teams
- Ability to Multitask
- Transcend Customer Service
- Proficient Verbal Communication
Timeline
Patient Support Coordinator
Mankato Clinic
08.2023 - Current
Cashier
Lunds and Byerlys
05.2019 - 08.2023
B.S. in Applied Health Science - Pre-Healthcare Administration
Minnesota State University, Mankato
High School Diploma -
Chanhassen High School
Inver Hills Community College