Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Olson

Mankato,MN

Summary

To secure a role as a Healthcare Professional where I can use my experience and skills to provide quality patient care.

Overview

6
6
years of professional experience

Work History

Patient Support Coordinator

Mankato Clinic
08.2023 - Current
  • Greeted and checked in patients
  • Answer incoming phone calls, tasking appropriate messages and/or transfers
  • Verifying insurance and collecting co-payments or balances for appointments
  • Scheduling appointments per providor protocol
  • Verify patient demographics and identity
  • Utilizes patients Electronic Health Records (EHR) appropriately

Cashier

Lunds and Byerlys
05.2019 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs
  • Welcomed customers and helped determine their needs
  • Worked flexible schedule and extra shifts to meet business needs
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions

Education

B.S. in Applied Health Science - Pre-Healthcare Administration

Minnesota State University, Mankato
Mankato, MN
05-2026

High School Diploma -

Chanhassen High School
06-2022

Inver Hills Community College
Inver Grove Heights, MN

Skills

  • CPR/First Aid Certified
  • Microsoft Excel, Word, PowerPoint, Outlook, Teams
  • Ability to Multitask
  • Transcend Customer Service
  • Proficient Verbal Communication

Timeline

Patient Support Coordinator

Mankato Clinic
08.2023 - Current

Cashier

Lunds and Byerlys
05.2019 - 08.2023

B.S. in Applied Health Science - Pre-Healthcare Administration

Minnesota State University, Mankato

High School Diploma -

Chanhassen High School

Inver Hills Community College

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Olivia Olson