Experienced support administrator with a solid background in project management and coordination. Skilled in developing efficient procedures and maintaining accurate records, contributing to improved operational workflows and team effectiveness.
Overview
25
25
years of professional experience
Work History
BuyDirect Support Administrator
Holman
Mount Laurel
03.2001 - Current
Ensured that all buydirect requests were completed accurately before submission deadlines.
Communicated effectively with clients, vendors, and team members to resolve inquiries promptly.
Assessed customer needs quickly to provide timely assistance.
Developed and implemented efficient office procedures to streamline administrative tasks.
Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
Developed spreadsheets for tracking requests and payments, enhancing data organization.
Developed and maintained databases for tracking projects, clients, and financial records.
Maintained accurate records and files that supported team activities and ensured compliance.
Facilitated interdepartmental communication to promote project completion and achieve goals.
Coordinated with IT department to resolve technical issues and maintain computer systems.
Designed forms and templates to streamline workflow processes within the organization.
Prepared reports on various projects for management review.
Compiled data from multiple sources into comprehensive reports for management review.
Assisted in onboarding new employees by providing training on company policies and systems.
Maintained positive working relationships with fellow staff and management.