MARIA RAMIREZ
Forest Hill,LA
Summary
Focused on customer service Dedicated to maintaining accurate records and tight controls in order to meet all business requirements. Excellent attention to detail is beneficial in the preparation and reporting of audits. Responsible Motivated Flexible Multitasking and prioritization are top strengths for this gifted communicator and relationship builder. Retail merchandising Credit card processing Inventorying products Maintaining store appearance Order taking Customer assistance Store merchandise stocking Basic math skills Cleanliness
Overview
7
7
years of professional experience
Work History
Ophthalmic Technician
Louisiana Eye & Laser
Alexandria, Louisiana
01.2023 - 10.2024
- Educated patients about eye care needs and safety practices related to vision health issues.
- Cleaned, sterilized, and maintained ophthalmic instruments according to established protocols.
- Collected data from visual field testing, retinal imaging, corneal topography.
- Administered eye drops to patients as directed by physician.
- Prepared patient charts prior to each visit including relevant past medical history.
- Performed visual acuity tests, tonometry, refraction and other vision tests.
Shop Salesperson
Buckle
Alexandria, LA
05.2021 - 12.2022
- Increased sales by [Number]% by providing purchase advice and promoting additional products
- Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online
- Listened to the needs and desires of customers in order to identify and recommend the best products
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
- Helped customers by answering their questions and completing their requests.
Office Accountant
Sunflower Nursery
Forest Hill, LA
08.2017 - 07.2022
- Was in charge of the entire accounting cycle, which included gathering data, preparing documents, completing reports, and closing the books
- Worked closely with senior leaders to develop operating budgets and begin financial planning
- Completed daily accounting tasks such as tracking funds, deposit preparation, and account reconciliation
- Assisted with monthly reporting analysis to ensure that internal reports were valid and that production operations and the general ledger were reconciled.
Cashier/Sales Associate
Blue Agave Market
Forest Hill, LA
08.2020 - 05.2022
- Kept customer areas clean and organized through diligent cleaning and proactive recovery management
- Wrapped and bagged items for customers to protect them from damage and make them easier to transport
- Totaled the amount owed, collected payments, and printed receipts to process transactions
- Restocked the sales floor and reorganized the shelves, racks, and bins for a cleaner look
- Answered questions about store policies, [Product or Service] concerns, and [Type] concerns to support positive customer experiences
- Kept shelves stocked with popular items by tracking trends and requesting new orders.
Education
Cosmetology - Dipolma -
Pineville Beauty School
01.2022
High School -
Rapides High School
01.2020
Skills
- Patient Care
- Relationship Building
- Organizational Skills
- Task Prioritization
- Problem-Solving
- Excellent Communication
- Multitasking
Additional Information
I am also bilingual English and Spanish
Timeline
Ophthalmic Technician
Louisiana Eye & Laser
01.2023 - 10.2024
Shop Salesperson
Buckle
05.2021 - 12.2022
Cashier/Sales Associate
Blue Agave Market
08.2020 - 05.2022
Office Accountant
Sunflower Nursery
08.2017 - 07.2022
Cosmetology - Dipolma -
Pineville Beauty School
High School -
Rapides High School