Maria Ramirez
Omaha,Nebraska
Summary
Developed strong skills in pharmacology and medication safety protocols within pharmacy environment, seeking to transition into new field. Demonstrated ability to manage high-volume workflows and ensure accuracy in all tasks. Ready to apply these transferable skills to improve operational efficiency and enhance client satisfaction in new role.
Overview
7
7
years of professional experience
4
4
Certifications
Work History
Certified Pharmacy Technician & Floor Supervisor
Serviam Pharmacy
08.2023 - 01.2025
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
Certified Pharmacy Technician
Walmart Pharmacy
11.2020 - 08.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
I-Crew
Omaha Children's Museum
02.2023 - 05.2023
- Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
- Fostered a safe and nurturing environment for children to learn, play, and grow in both indoor and outdoor settings.
- Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
Customer Service & Money Center
Walmart
08.2018 - 11.2020
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Cashier
Walmart
08.2017 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Criminal Justice
University of Nebraska
Omaha, NE05-2022
High School Diploma -
Omaha South High School
Omaha, NE05.2018
Skills
- Adaptability
- Computer Proficiency
- Microsoft
- Written & Oral Communication
- Teamwork
- Critical Thinking
- Problem Solving
- Customer service
- Attention to detail
Certification
- Bachelor of Criminology and Criminal Justice
- Nebraska Certified Pharmacy Technician
- Iowa Certified Pharmacy Technician
- PTCB Certified Pharmacy Technician
LANGUAGES
Spanish
English
Timeline
Certified Pharmacy Technician & Floor Supervisor
Serviam Pharmacy
08.2023 - 01.2025
I-Crew
Omaha Children's Museum
02.2023 - 05.2023
Certified Pharmacy Technician
Walmart Pharmacy
11.2020 - 08.2023
Customer Service & Money Center
Walmart
08.2018 - 11.2020
Cashier
Walmart
08.2017 - 08.2018
Bachelor of Science - Criminal Justice
University of Nebraska
High School Diploma -
Omaha South High School
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