Maria Ramirez
San Jose,CA
Summary
Seeking for a position where I can utilize my extensive experience in Operations and Customer Service and contribute to the company success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
OPERATION MANAGER
TALBOTS
02.2014 - 01.2023
- Lead all areas of operaHonal excellence
- Lead Visuals, floor sets to ensure the product is well represented and is displayed correctly
- Plan and prioriHze tasks and responsibiliHes to meet the needs of the business
- Protect company assets and maintain a safe work environment
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
SALES ASSOCIATE/KEY HOLDER
ANN TAYLOR
01.2013 - 02.2014
- Greeted and welcome customers to the store
- Interacted and assisted customers to ensure their saHsfacHon with the shopping experience
- Organized, audited and styled merchandize
- Cashier, responsible for counHng end of the day earnings.
FOH Team Member
SODEXO
Sunnyvale, CA
06.2023 - 02.2025
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
Education
N/A -
Sequoia High School
Redwood City, CASkills
- ACTIVITIES
- Like to do outdoors acHviHes, specially swimming, hiking and fishing
- Love to work and hep the community, currently volunteer in the charity Dress for Success
- Good leader and team player
- Highly organized
- Reliable and driven, with strong Hme
- Management and prioritize habilitates
- Excellent CommunicaHon Skills
- Logical thinker and ability to see overall
- Picture
Certification
FASHION AND CUSTOMER SERVICES, ON ONLINE COURSES
JUNE,2002
GED, SEQUOIA HIGHT SCHOOL
Timeline
FOH Team Member
SODEXO
06.2023 - 02.2025
OPERATION MANAGER
TALBOTS
02.2014 - 01.2023
SALES ASSOCIATE/KEY HOLDER
ANN TAYLOR
01.2013 - 02.2014
N/A -
Sequoia High School