Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maria Ramirez

San Jose,CA

Summary

Seeking for a position where I can utilize my extensive experience in Operations and Customer Service and contribute to the company success.

Overview

12
12
years of professional experience
1
1
Certification

Work History

OPERATION MANAGER

TALBOTS
02.2014 - 01.2023
  • Lead all areas of operaHonal excellence
  • Lead Visuals, floor sets to ensure the product is well represented and is displayed correctly
  • Plan and prioriHze tasks and responsibiliHes to meet the needs of the business
  • Protect company assets and maintain a safe work environment
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.

SALES ASSOCIATE/KEY HOLDER

ANN TAYLOR
01.2013 - 02.2014
  • Greeted and welcome customers to the store
  • Interacted and assisted customers to ensure their saHsfacHon with the shopping experience
  • Organized, audited and styled merchandize
  • Cashier, responsible for counHng end of the day earnings.

FOH Team Member

SODEXO
06.2023 - 02.2025
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.
  • Handled cash transactions accurately, balancing the register at the beginning and end of each shift.

Education

N/A -

Sequoia High School
Redwood City, CA

Skills

  • ACTIVITIES
  • Like to do outdoors acHviHes, specially swimming, hiking and fishing
  • Love to work and hep the community, currently volunteer in the charity Dress for Success
  • Good leader and team player
  • Highly organized
  • Reliable and driven, with strong Hme
  • Management and prioritize habilitates
  • Excellent CommunicaHon Skills
  • Logical thinker and ability to see overall
  • Picture

Certification

FASHION AND CUSTOMER SERVICES, ON ONLINE COURSES JUNE,2002 GED, SEQUOIA HIGHT SCHOOL

Timeline

FOH Team Member

SODEXO
06.2023 - 02.2025

OPERATION MANAGER

TALBOTS
02.2014 - 01.2023

SALES ASSOCIATE/KEY HOLDER

ANN TAYLOR
01.2013 - 02.2014

N/A -

Sequoia High School