Maria Ramos-Silva
Bakersfield,CA
Summary
Highly adaptable individual with a versatile background in law enforcement and clerical support. Known for excellent communication and problem-solving skills, contributing to enhanced team performance and public safety initiatives.
Professional with robust experience in law enforcement support roles, equipped to enhance public safety operations. Strong focus on team collaboration and adaptability to evolving situations. Skilled in traffic control, evidence management, and community interaction. Reliable and results-driven with commitment to maintaining high standards and effective outcomes.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
1
1
Certificate
Work History
Police Service Technician
Bakersfield Police Department
Bakersfield, CA
09.2025 - Current
- Assisted in processing evidence and property for accurate record-keeping.
- Supported patrol officers by providing logistical assistance during operations.
- Conducted routine inspections of police equipment to ensure functionality and safety.
- Managed incoming calls, dispatching information promptly to appropriate units.
- Collaborated with team members to maintain organized records and reports.
- Trained on use of communication systems for efficient incident reporting.
- Developed familiarity with law enforcement protocols and procedures through hands-on experience.
- Assisted fellow officers in handling complex situations, maintaining a cooperative team environment.
- Managed high-pressure situations calmly, de-escalating conflicts successfully while protecting civilians and property.
- Performed background checks accurately for employment purposes or sensitive investigations, providing valuable information to decisionmakers.
- Conducted traffic control duties efficiently during accidents or special events, ensuring public safety and orderliness at all times.
- Supported detective units by assisting with surveillance activities and gathering crucial intelligence data on suspects.
- Participated in ongoing training programs to stay current with best practices and maintain professional certification requirements.
- Enhanced public safety by patrolling assigned areas and responding to emergency calls promptly.
- Processed crime scenes professionally, preserving crucial evidence for investigators and forensic teams.
- Provided accurate and detailed reports for all incidents, ensuring proper documentation and follow-up actions were taken.
- Exemplified professionalism and integrity in all aspects of job performance, earning the respect of colleagues and community members alike.
- Developed strong partnerships with local businesses, schools, and community organizations to promote cooperation in crime prevention efforts.
- Improved community relations through active engagement with citizens and participating in local events.
- Responded to emergency calls to provide assistance to citizens in need.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Conducted searches of individuals, vehicles and premises.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Monitored traffic violations, issuing citations as necessary.
Clerk Typist
Bakersfield Police Department
Bakersfield, CA
10.2024 - 09.2025
- Processed and filed documents accurately to maintain organized records.
- Typed and proofread correspondence, ensuring clarity and adherence to departmental standards.
- Assisted in data entry for case management systems, enhancing information accessibility.
- Managed scheduling and coordination of appointments for departmental staff efficiently.
- Responded to inquiries from the public, providing accurate information and assistance.
- Maintained inventory of office supplies, ensuring availability for daily operations.
- Collaborated with team members to streamline workflow processes within the department.
- Demonstrated flexibility in adapting to changing priorities while consistently meeting deadlines for assigned tasks.
- Improved document organization by efficiently managing electronic and paper filing systems.
- Provided exceptional support to senior staff members, handling complex clerical tasks as needed to ensure smooth operations within the department.
- Ensured timely delivery of correspondence by managing outgoing mail, reducing delays in communication with clients and partners.
- Enhanced office efficiency by maintaining a clean, organized workspace for optimal productivity.
- Supported team members by promptly completing typing tasks, contributing to overall project success.
- Reduced errors in data entry by consistently double-checking inputted information and correcting discrepancies before submission.
- Maintained confidentiality of sensitive information through proper storage and disposal of documents in accordance with company policies.
- Facilitated teamwork within the office environment by actively participating in group discussions, offering assistance when needed, and sharing knowledge of best practices.
- Simplified data entry processes for improved accuracy and reduced time spent on administrative tasks.
- Boosted customer satisfaction with prompt and accurate responses to inquiries via phone and email.
- Assisted in meeting preparation, organizing materials, and taking detailed minutes to keep team members informed of key decisions.
- Received recognition for consistently meeting and exceeding performance expectations, demonstrating a strong commitment to excellence in all tasks undertaken.
- Expedited report generation by meticulously proofreading and editing documents before submission.
- Typed official correspondence and reports from handwritten notes and other information sources.
- Organized and prioritized proofreading, spell checking, document filing and data entry.
- Organized and maintained precise confidential personnel files.
- Created and modified corporate documents and forms.
- Typed legal briefs, reports and court petitions using correct legal format and design guidelines for documents.
- Typed letters, memos and other correspondence for staff, using various software programs.
- Checked completed work for proper spelling, grammar, punctuation, and format.
- Used specialized techniques and shortcuts to improve typing speed and meet deadlines.
- Prepared data by compiling and sorting information.
- Interacted with public on phone and at reception desk to answer questions and resolve issues.
- Proofread and typed various legal documents for attorneys and law firms.
Report Specialist
Bakersfield Police Department
Bakersfield, CA
12.2022 - 10.2024
- Analyzed incident reports to identify trends and support data-driven decision-making.
- Collaborated with law enforcement personnel to ensure accurate documentation of cases.
- Managed electronic filing systems to enhance accessibility and retrieval of critical information.
- Developed comprehensive summaries of investigations for internal review and external communication.
- Conducted quality checks on report submissions to maintain consistency and compliance with regulations.
- Trained new staff on reporting procedures and best practices for data management.
- Assisted in the implementation of reporting software, increasing efficiency in data entry tasks.
- Conducted regular reviews of existing reports, identifying opportunities for enhancements or updates as needed.
- Enhanced report accuracy by standardizing data collection and analysis methods.
- Proactively identified gaps in data and information, working closely with colleagues to address these issues and ensure completeness of reports.
- Assisted in the development of internal guidelines and best practices for report writing to maintain consistency across all departments.
- Spearheaded an initiative to transition from paper-based reporting to digital formats, resulting in cost savings and improved organizational sustainability practices.
- Provided training to team members on report creation tools and techniques, improving overall skillsets within the department.
- Implemented quality control measures to ensure accurate and reliable reports were produced consistently.
- Leveraged advanced analytics tools to derive actionable insights from collected data, providing valuable input for decision-making processes.
- Collaborated with cross-functional teams to gather relevant information for comprehensive reporting.
- Developed customized reports for various stakeholders, addressing unique requirements and needs.
- Conducted thorough research on industry trends and best practices in reporting methodologies to stay current with evolving standards.
- Ensured compliance with company policies and relevant regulations throughout the entire reporting process.
- Streamlined report generation process for increased efficiency and timely delivery.
- Mentored junior staff members in developing their own expertise within the field of reporting.
- Created customized marketing materials to increase product awareness.
- Conducted primary and secondary research to better understand customer needs and behaviors.
- Established and managed relationships with external data providers and research vendors.
- Created and distributed surveys for data collection and analysis.
- Developed questionnaires and facilitated focus group discussions.
Behavioral Therapist
Acceleration Behavioral Therapies
Bakersfield, CA
06.2022 - 03.2023
- Developed and implemented individualized treatment plans for clients with diverse behavioral needs.
- Conducted assessments to evaluate client progress and adjusted strategies accordingly.
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
- Provided training and mentorship to junior therapists on best practices in behavioral therapy.
- Facilitated group therapy sessions, promoting social skills and peer interaction among participants.
- Monitored client behavior during sessions, utilizing data-driven approaches to enhance interventions.
- Engaged families in therapeutic processes, fostering communication and support systems at home.
- Led workshops on behavioral strategies for parents and caregivers, enhancing their understanding of therapy techniques.
- Developed rapport with clients by utilizing empathy and active listening skills, creating a supportive therapeutic environment conducive to learning.
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Implemented crisis prevention measures when necessary to maintain safety within therapy sessions.
- Implemented behavioral intervention plans created by clinical supervisors.
- Helped teach important social, play and basic life skills such as personal hygiene management.
- Collected and analyzed data on client performance, adjusting treatment plans accordingly to maximize progress towards goals.
- Promoted social skill development in group settings using targeted activities and role-playing exercises.
- Trained parents and caregivers in behavior management strategies, empowering them to support their child''s growth at home effectively.
- Maintained professional boundaries with parents and caregivers while building strong support networks to support treatment goals.
- Increased client independence by teaching essential self-help skills such as toileting, dressing, and feeding.
- Motivated clients to reach treatment goals and supported each through difficult situations and transitions.
- Developed behavior intervention plans based on principles of applied behavior analysis.
- Collected session data to aid in treatment planning and assessment.
- Collaborated with multidisciplinary teams to develop comprehensive behavioral treatment plans for clients with Autism Spectrum Disorder.
- Enabled successful transitions between activities by implementing visual schedules, timers, and clear verbal cues tailored to each client''s needs.
- Enhanced client progress by designing and implementing individualized intervention plans based on Applied Behavior Analysis principles.
- Supervised clinicians-in-training such as interns and new counselors.
- Customized therapeutic materials and visual aids to cater to individual client preferences and learning styles, ensuring optimal engagement during sessions.
- Evaluated treatment techniques after sufficient time periods to determine effectiveness for each client.
- Empowered clients through the acquisition of adaptive living skills such as money management, meal planning, household chores, and personal hygiene tasks.
- Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Delivered individualized, evidence-based psychotherapy for patients diagnosed with issues such as autism.
- Visited clients at home, school and other settings to leverage expertise and positively impact individuals' lives with skilled interventions.
- Supported clients'' transition to mainstream educational environments by collaborating closely with school staff, ensuring a smooth integration process.
- Modified behavioral disorders caused by delayed or hindered development to help patients better integrate with peer groups and succeed in social and educational environments.
- Partnered with occupational and speech therapists to incorporate sensory integration activities and augmentative communication strategies into treatment plans.
- Documented patient information through analyzing data, interview notes, and test results and identified and diagnosed nature of clients' problems.
- Contributed to treatment success by offering feedback and guiding patients through exercises.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Spearheaded the development of social skills groups for clients, providing opportunities to practice peer interaction in a structured environment.
- Offered educational lectures and workshops targeted at specific populations.
- Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.
- Facilitated referrals to outside healthcare professional and medical facilities to obtain specialized care for patients in need of extra support.
- Referred clients to specialists, educational outreach programs, or social service agencies for additional interventional needs.
- Assisted clients in building emotional regulation skills through mindfulness practices and relaxation techniques.
- Consulted with other therapists, public, and private service agencies and university researchers to advise clients on resources available.
- Observed and monitored client behavior and responses to treatment.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Supported clients by representing needs and advocating for patient rights in healthcare, legal and community-based settings.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
- Supervised busy caseload, managing clients, balancing workload and prioritizing client needs.
- Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Provided referrals to connect clients with other community resources to support mental health and well-being.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Prepared reports to summarize clients' mental health status and treatment progress.
- Encouraged patients to discuss experiences in group and individual settings.
- Completed one-on-one counseling with broad range of clients suffering from various diseases and issues.
- Stayed current on mental health research to follow new developments and research in mental health field.
Bank Teller
JP Morgan Chase
Bakersfield, CA
10.2020 - 07.2021
- Processed daily transactions with accuracy and efficiency, ensuring compliance with banking regulations.
- Assisted customers in account inquiries, providing exceptional service to enhance client satisfaction.
- Managed cash drawers, balancing registers at the end of each shift to maintain financial integrity.
- Trained new tellers on operational procedures and customer service best practices, fostering team development.
- Collaborated with management to streamline transaction processes, reducing wait times for customers.
- Resolved customer complaints promptly, maintaining positive relationships and promoting customer loyalty.
- Conducted routine audits of cash handling procedures to ensure adherence to security protocols and minimize discrepancies.
- Supported sales initiatives by promoting bank products and services during customer interactions, driving branch revenue growth.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Counted and packaged currency and coins.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Reconciled cash drawer and resolved discrepancies.
- Educated customers on use of banking website and mobile apps.
- Provided customer records, account statements and copies of checks.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
- Educated customers on banking products, enabling them to make informed decisions about their finances.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Turned in excess cash to maintain drawer security.
- Audited fellow teller currency to contribute to dual-control procedures.
- Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
- Increased efficiency within the teller line by sharing best practices among colleagues, leading to shorter wait times for customers.
- Processed loan payments accurately, contributing to the overall efficiency of branch operations.
- Exceeded personal sales goals consistently by proactively engaging with customers and identifying their financial needs.
- Assisted customers with compromised debit cards and issued new credentials.
- Placed orders for customer checks and verified starting numbers.
- Collaborated with team members to achieve monthly sales targets and provide exceptional service to customers.
- Participated in ongoing professional development programs offered by the bank, staying up-to-date with industry trends and enhancing job performance.
- Collaborated with team members to ensure smooth operations and high-quality service.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Maintained accurate records of customer transactions in line with bank procedures.
- Monitored and reported suspicious activity in line with bank security policies.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
- Counted, verified and handled bank deposits and armored car transactions.
- Educated customers on online banking and mobile banking applications.
- Handled various accounting transactions.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Referred customers to other banking departments for specialized services.
- Monitored and verified suspicious activity on customer accounts.
- Executed wire transfers, stop payments and account transfers.
- Established rapport with new clients to increase satisfaction and loyalty.
- Arranged monies received in cash boxes and coin dispensers according to denomination.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Received loan and utility payments, sending funds to correct destinations.
- Trained new hires on customer service policies and procedures.
- Calculated fees due, interest and change for customer transactions.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Generated monthly reports on customer activity and customer feedback.
- Processed applications for new accounts.
- Wrote and distributed customer correspondence.
Cashier
The Home Depot Inc
Bakersfield, CA
05.2017 - 10.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawers and balanced registers daily.
- Assisted customers with product inquiries and provided exceptional service.
- Collaborated with team members to ensure smooth store operations.
- Trained new cashiers on checkout procedures and customer service standards.
- Implemented best practices for inventory management at the register area.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Monitored self-checkout stations, providing support as needed for optimal functionality.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Improved efficiency, organized checkout area for optimal workflow.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Enhanced shopping experience, provided product information and location assistance.
- Increased sales of promotional items by informing customers about current offers.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Reduced processing errors by meticulously following transaction procedures.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Job Shadow
East Bakersfield High School
Bakersfield, CA
08.2014 - 06.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations, and provided exceptional service.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Cafeteria Worker
East Bakersfield High School
Bakersfield, CA
08.2015 - 05.2016
- Prepared and served nutritious meals in compliance with health and safety regulations.
- Maintained cleanliness of kitchen and dining areas to ensure a hygienic environment.
- Assisted in inventory management by tracking supplies and notifying staff of shortages.
- Collaborated with team members to streamline meal service operations during peak hours.
- Monitored food quality and presentation to uphold school standards for meals served.
- Led efforts to improve workflow processes, resulting in more efficient service delivery during lunch periods.
- Cleaned and sanitized surfaces, tools, and equipment.
- Restocked condiments, beverages, and utensils per expected use levels.
- Prepared ingredients and recipe components ahead of time.
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Received and stored incoming supplies according to procedures.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
- Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.
- Maximized food safety by consistently following proper food handling procedures and storage guidelines.
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
- Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
- Served food according to temperature, safety, and presentation guidelines.
- Provided exemplary service to students, staff, and visitors.
- Supported inventory management efforts by conducting regular counts and reporting discrepancies to supervisors promptly.
- Contributed to a safe, inclusive work environment by consistently adhering to company policies and demonstrating respect for all team members and customers.
- Handled special dietary requests from customers with care, ensuring their needs were met while adhering to established protocols.
- Ensured clean and welcoming environment by diligently cleaning tables and counters after meal services.
- Created welcoming atmosphere, greeting guests with smile and making them feel at home.
Education
Associate of Science - Psychology
Bakersfield College
Bakersfield, CA03-2021
High School Diploma -
East Bakersfield High School
Bakersfield, CA05-2016
Skills
- Bilingual
- Public safety awareness
- Defensive tactics
- Mental alertness
- Traffic control
- Evidence collection
- Fingerprint processing
- Teamwork and collaboration
- Problem-solving
- Excellent communication
- Adaptability and flexibility
- Relationship building
- Law enforcement
- Professionalism
Accomplishments
- Achieved over 2,000 hours of job shadowing at the Kern Medical Hospital by completing the Health Careers Academy with accuracy and efficiency.
- Collaborated with team of the Bakersfield Police Department in the development of Case Service.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Typing Certificate over 70 words per minute.
- CFR - Certified First Responder
- Certified Behavioral Therapist, Acceleration Behavioral Therapies - 1 year
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Police Service Technician
Bakersfield Police Department
09.2025 - Current
Clerk Typist
Bakersfield Police Department
10.2024 - 09.2025
Report Specialist
Bakersfield Police Department
12.2022 - 10.2024
Behavioral Therapist
Acceleration Behavioral Therapies
06.2022 - 03.2023
Bank Teller
JP Morgan Chase
10.2020 - 07.2021
Cashier
The Home Depot Inc
05.2017 - 10.2020
Cafeteria Worker
East Bakersfield High School
08.2015 - 05.2016
Job Shadow
East Bakersfield High School
08.2014 - 06.2016
Associate of Science - Psychology
Bakersfield College
High School Diploma -
East Bakersfield High School