Summary
Overview
Work History
Skills
Timeline
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Maria Rios

Aptos,CA

Summary

Dedicated housekeeping professional with a strong background at Bittersweet Bistro, excelling in maintaining high cleanliness standards and enhancing guest satisfaction. Skilled in effective teamwork and health compliance, I streamline operations and ensure a welcoming environment, contributing to timely room turnovers and a positive guest experience.

Overview

15
15
years of professional experience

Work History

Housekeeper

Bittersweet Bistro
03.2020 - Current
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.

Private House Keeper

Caroline(house Owner) 2010-present
05.2010 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted picture frames and wall hangings with cloth.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
  • Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
  • Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
  • Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.

Dietary Aid

Pacific Coast Manor Capitola
06.2011 - 08.2015
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Followed all food safety regulations while preparing meals for patients.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Bed making proficiency
  • Kitchen cleaning
  • Health and safety compliance
  • Cleaning techniques
  • Cleaning bathrooms
  • Vacuuming
  • Residential cleaning
  • Hospitality background
  • Dusting furniture
  • Customer service-focused
  • Excellent oral and written communication

Timeline

Housekeeper

Bittersweet Bistro
03.2020 - Current

Dietary Aid

Pacific Coast Manor Capitola
06.2011 - 08.2015

Private House Keeper

Caroline(house Owner) 2010-present
05.2010 - Current

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Maria Rios