Maria Rivera

Provide administrative support to ensure efficient operation of the office. Answering phones, managing correspondence, filing, and organizing documents.

Input and maintain accurate records, databases, and files.

Data entry, updating spreadsheets, and organizing files.

Assists with office management tasks such as ordering supplies.

Posting and paying invoices in Quickbooks.

Provide excellent customer service to clients. Directing inquiries, and addressing concerns in a professional manner.

Handle administrative issues and challenges efficiently and proactively. Troubleshoot problems as they arise and escalate issues when necessary.

Manage multiple tasks and priorities effectively. Able to handle interruptions and shifting priorities while maintaining a high level of productivity and attention to detail.

Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

Keep track of company random drug testing program through Concentra.

Maintain vehicle files, put vehicles on/off insurance, renew plate stickers in June and throughout the year, travel to DMV for taxes, titles, and plates, maintain I-pass list and take care of any violations,

Dispatcher:

• Served as point of contact for emergency situations involving company vehicles or drivers, coordinating appropriate response measures quickly and effectively.
• Scheduled and dispatched drivers to locations in Chicago and surrounding suburbs.
• Maintained accurate records of all dispatched vehicles, ensuring proper documentation.
• Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
• Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
• Kept track of employee worked hours on Paycor.