Maria Robertson
Madison
Summary
Results-driven security and compliance professional with over 10 years of experience supporting federal, DoD, and NASA operations. Proven expertise in access control, personnel security, regulatory compliance, ICAM/badging, and security operations within high-security environments. Experienced in NISPOM compliance, DISS, SIMS, NCIC verification, incident response, and visitor control systems. Known for strong attention to detail, accurate reporting, and collaboration with government agencies, program managers, and security leadership to maintain secure, mission-critical facilities. Seeking a security, compliance, or operations support role with growth potential, including remote or hybrid opportunities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Construction Security Specialist
Tech USA, Marshall Space Flight Center
Huntsville, AL
08.2025 - Current
- Oversaw and enforced security protocols for two secured space facilities, Space Force Development (SDA) ensuring compliance with DoD and site-specific regulations.
- Managed access control and escort procedures for over 50 personnel, including visitors and contractors, ensuring all individuals were properly vetted and monitored.
- Led a team of security personnel, providing daily supervision, task delegation, and performance oversight to maintain operational readiness 24/7.
- Conducted routine inspections, incident reporting, and coordination with higher security authorities including FSO to maintain a secure and controlled environment.
- Played a key role in maintaining physical security integrity, responding to potential threats, and supporting mission-critical operations.
Associate Industrial Security Representative
Leidos
Reston, VA
08.2024 - 08.2025
- Responsible for the security program and compliance including National Industrial Security Program (NISPOM).
- Provide day-to-day security support including the onboarding for over 200+ new hires and subcontractors for process.
- Monitor, report and track all required new hire actions.
- Accurately input new hire information into the NASA database and SIMS.
- Ensure timely notification of pertinent security matters to program management, new hires and staff.
- Review clearance information in DISS.
- Assisted with the EAPP process.
- Assist in developing and implementing the Standard of Procedure (SOP).
- Served as a liaison for managers, government agencies including DCSA, program managers personnel security (Persec)
ICAM Badging Specialist
Chenega Global Protection LLC, Marshall Space Flight Center
Huntsville, AL
05.2022 - 08.2024
- Manage and oversaw the enrollment badging process for all personnel, ensuring accuracy and compliance with all federal and state laws.
- Enroll RFID badges to Civil Servants.
- Enroll customers for CAC registration.
- Accurately Schedule visitors and customers on a large- scale in the NASA inbox on a daily basis.
- Contact Federal employees and contractors to schedule card pick-ups and activations.
- Maintain large-scale badge, ID card, and access control systems for clients across the country, ensuring efficient and secure operations.
- Computer troubleshooting.
- Enrolled Civil Servants and contractor employees to obtain their NASA badge.
- Produces daily reports for the NASA Management Information System to be sent to the visitor Center.
- Issue all types of badges, ID cards, and access cards to authorized personnel and troubleshoot any technical problems related to their badge.
- Cybersecurity training.
- Controlled classified information training.
- Monitor the performance of all security systems, including access control and identity management systems, to ensure they are operating properly.
- Develop and implement policies and procedures related to the issuance of badges and access cards.
Dispatcher
Security Walls LLC, Marshall Space Flight Center
Huntsville, AL
02.2022 - 05.2022
- Identified criminal history, registration information for vehicles, and license status of suspects through NCIS scanning, in response to police requests.
- Conducted physical security including access control and alarm systems.
- Assured that alarm systems were monitored, and police were dispatched to respond to intrusions and problems.
- Received non-emergency, fire, and 911 calls per 12-hour shift and dispatched them to appropriate agencies and officers.
- Investigated callers' problems and locations to determine the type of response needed.
- Communicated with police officers, medical dispatchers, and firefighter crews via telephone & radio.
- Fulfilled requests for criminal records checks, driver's license numbers, and warrants through telecommunications systems.
Pre-registration specialist
Huntsville Hospital
Huntsville, AL
04.2015 - 02.2022
- Analyzed demographic information from the patient’s palms using the palm scanner.
- Audit medical charts to ensure accurate coding.
- Team lead for starting shift.
- Trained new hires and coordinated their shift schedules.
- Audit employees’ work
- Assisted with the hiring process.
- Ensured medical documents are in proper format and verify spelling, CPT coding, punctuation, capitalization, and grammar.
- Maintaining time and attendance for employees.
- Negotiate copays and overdue back balances.
- Provided the visitor center guards with a daily report of foreign and domestic visitors so they can gain access to the base.
- Provided patient co-pay information and collected co-pays at discharge after entering notes and patient co-pays in appropriate fields in medical charts.
- Placed armbands on patients after they repeated their names and dates of birth to ensure correct patient by not creating duplicate MRNs or selecting the wrong patient.
- Assisted patients by providing the best customer service possible while they waited, and I welcomed them into the emergency room.
Patient Service Manager
Champion Sports Medicine
Huntsville, AL
03.2012 - 06.2013
- Managed and maintained medical office records, files, and reference materials.
- Made travel arrangements for the therapist. processing vouchers.
- Greeted patients and visitors and answered telephone inquiries.
- Managed the daily operations of the patient service center, including scheduling appointments, verifying insurance coverage, and collecting co-pays.
- Prepared and balanced daily financial registers and prepared reports at the end of each day.
- Assisted with day-to-day tasks such as giving ultrasounds and other assignments.
- Created and updated a spreadsheet of inventory levels for office supplies and equipment.
- Ensured that procedures adhered to Medicare and other occupational safety regulations.
- Develop and implement comprehensive financial plans to meet short & long-term operational goals.
Education
National Business College
Harrisonburg, VAHigh School Diploma -
Harrisonburg High School
Harrisonburg, VASkills
Access Control
Physical Security
Incident Response
Regulatory Compliance
Risk Management
Personnel Security (PerSec)
Identity & Access Management (ICAM)
NCIC Verification
RFID Management
Visitor Control Systems
Security Operations
NISPOM Compliance
DISS
SIMS
Reporting and Documentation
Database Maintenance
System Implementation
Quality Control
Inventory Control
SharePoint
Project Management
Strategic Planning
Team Management
Financial Management
Financial Reporting and Analysis
Accounting Principles
Time Management
Certification
- Top Secret Clearance
- Secret Clearance
- Cybersecurity and Controlled Classified Information Training
Timeline
Construction Security Specialist
Tech USA, Marshall Space Flight Center
08.2025 - Current
Associate Industrial Security Representative
Leidos
08.2024 - 08.2025
ICAM Badging Specialist
Chenega Global Protection LLC, Marshall Space Flight Center
05.2022 - 08.2024
Dispatcher
Security Walls LLC, Marshall Space Flight Center
02.2022 - 05.2022
Pre-registration specialist
Huntsville Hospital
04.2015 - 02.2022
Patient Service Manager
Champion Sports Medicine
03.2012 - 06.2013
National Business College
High School Diploma -
Harrisonburg High School