Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Clinical Team Associate
AdvantageCare Physicians
06.2007 - Current
Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Personal Financial Representative
Washington Mutual Bank
05.2002 - 04.2005
Boosted new client acquisition through targeted marketing campaigns and strong relationship-building skills.
Developed comprehensive financial plans tailored to individual client needs, goals, and risk tolerance levels.
Educated clients on various investment options, empowering them to make informed decisions about their finances.
Established trust with clients through transparent communication and consistent follow-up on account activity.
Medical Office Assistant
Stuyvesant Medical Group
02.2002 - 05.2005
Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
Adhered to strict HIPAA guidelines to protect patient privacy.
Prepared patient charts by gathering and organizing medical records ahead of appointments.
Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.