Maria Rodriguez
Chicago,Il
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
29
29
years of professional experience
Work History
Pediatric Dental Assistant
Webster Dental
Skokie, IL
09.2012 - Current
- Lead Assistant work as a team, emphasis and communication
- Verified patient insurance eligibility and benefits.
- Improved patient comfort by providing educational materials and addressing their concerns regarding dental procedures.
- Contributed to practice growth by delivering exceptional customer service, resulting in increased patient satisfaction and referrals.
- Prepared treatment rooms efficiently before each procedure, setting up instruments and equipment as needed.
- Collaborated with dental team members for seamless coordination of care for pediatric patients.
- Utilized digital radiography equipment to capture high-quality diagnostic images, aiding in accurate diagnoses and treatment planning.
- Reduced appointment cancellations by implementing reminder calls and follow-up emails, improving overall schedule management.
- Assisted with billing and insurance tasks when needed, helping families navigate financial aspects of their child''s dental care.
- Provided post-operative care instructions to parents or guardians, promoting proper healing and recovery after dental treatments.
- Sterilized rooms and prepped equipment and instruments for 8 procedures daily.
Dental Assistant
Oral Kare Ltd
Chicago, IL
09.2001 - 09.2012
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for 8 procedures daily.
- Maintain a high level of Customer Service
- Work as a Team with emphasis and communication
- Translate for patient care and instructions.
Store Associate
Card And Party Warehouse
Chicago, IL
06.1995 - 10.2000
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Cashier
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
No Degree - Business Management
Wilber Wright College
Chicago, ILHigh School Diploma -
Roberto Clemente
Chicago, IL06.1994
Skills
- Strong Communication Skills
- Insurance claims processing
- Dental radiography proficiency
- Professionalism and Ethics
- Patient care excellence
- Appointment scheduling efficiency
- Pediatric dentistry knowledge
- Sedation dentistry familiarity
- Patient Services
- Appointment Scheduling
- Coronal Polishing
- Bilingual
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Pediatric Dental Assistant
Webster Dental
09.2012 - Current
Dental Assistant
Oral Kare Ltd
09.2001 - 09.2012
Store Associate
Card And Party Warehouse
06.1995 - 10.2000
No Degree - Business Management
Wilber Wright College
High School Diploma -
Roberto Clemente